Assistant Housekeeping Manager

HEI Hotels; Los Angeles (CA); On-site; USD 45,460 - 48,216; Full time

Benefits offered by this job

Medical and Dental plans

Vision insurance

401(k) Savings Plan with match

Hotel room discounts

YouDecide program

Job summary

HEI Hotels seeks an Assistant Housekeeping Manager for Freehand Los Angeles. You will supervise room attendants, inspectors and house persons, conduct meetings, and ensure standards are met. You’ll hire, train, evaluate, and discipline as needed, while coordinating schedules and payroll accuracy.

You’ll oversee budgeting, forecast department expenses, review inspections, and communicate clearly with staff. Regular attendance and a proactive approach are essential.

Qualifications

• 2 years of housekeeping experience, preferably in a comparable hotel.
• Knowledge of hotel operations, safety programs, budgeting and planning.
• Ability to lead and motivate staff and manage performance.

Responsibilities

• Oversee room attendants and inspectors, conduct meetings and guide staff to meet standards.
• Interview, hire, train, evaluate, resolve issues, and enforce discipline when needed.
• Plan staff schedules; manage payroll accuracy and occupancy-based staffing.
• Maintain budgeting records and track inspection scores for staff performance.
• Communicate clearly in speech and writing to staff.
• Adhere to attendance rules and be reliable for shifts.
• Perform other duties as assigned.

Skills

Leadership

Communication

Staff management

Scheduling

Training

Job description

## Assistant Housekeeping ManagerApplyremote type: On-Sitelocations: Freehand Los Angeles - Los Angeles, CAtime type: Full timeposted on: Posted Todayjob requisition id: JR117225**About Us**HEI Hotels & Resorts is proud to welcome the Freehand Los Angeles to our growing portfolio of distinguished properties. Freehand is a collection of hotels that combine the social culture of a hostel with innovative design, award winning food and beverage, and a community-driven atmosphere. At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates — the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them — ensuring they thrive, grow, and elevate every property we serve.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**Salary Range: $33.00 - $35.00 Hourly### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**To ensure Housekeeping Department cleans and maintains guest rooms and public space in accordance with client/guest expectations and HEI Standards of Product and Service.### **Essential Duties and Responsibilities**• Oversees staff of room attendants, house persons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected, and standards are met.• Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline when appropriate.• Arrange staff work schedules, determining days off, insuring staffing levels are based on occupancy and/or any current or anticipated projects. Submits payroll records, correcting errors to ensure pay is on time and includes any purchased rooms, extra cleanup, cots, etc.• Maintain and review computerized records for budgeting and forecasting of department expenses as well as inspection scores for housekeepers.• Communicate both verbally and in writing to provide clear direction to staff.• Comply with attendance rules and be available to work on a regular basis.• Perform any other job-related duties as assigned.**Qualifications and Skills****Education and Experience**• 2 years of housekeeping experience, preferably in a comparable hotel.**Knowledge, Skills and Abilities**• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.• Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate.• Ability to work effectively under time constraints and deadlines.• Effective verbal and written communication skills.• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.### Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.