Assistant Housekeeping Manager

Cincinnati AHL; Cincinnati (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at a leading hotel as an Assistant Housekeeping Manager! This role involves supervising housekeeping operations, ensuring guest satisfaction through high cleanliness standards, and supporting staff development. You'll work in a collaborative environment that values teamwork and offers opportunities for growth. If you're goal-oriented and thrive in a vibrant setting, this position is perfect for you. Contribute to an award-winning hotel experience and be part of a supportive team culture that prioritizes excellence in hospitality.

Benefits

Competitive Pay

Paid Time Off

Employee Rate Discounts for Hotel Stays

Team Work Environment

Opportunities for Growth

Qualifications

• Experience in housekeeping management or supervisory roles preferred.
• Ability to lift up to 50 pounds and stand for extended periods.

Responsibilities

• Supervise and coordinate housekeeping operations and staff.
• Conduct inspections to ensure cleanliness and guest satisfaction.
• Assist in training and development of housekeeping employees.

Skills

Supervisory Skills

Attention to Detail

Communication Skills

Problem-Solving Skills

Education

High School Diploma or Equivalent

Job description

Job Summary: We are looking for an Assistant Housekeeping Manager/ Room Inspector to assist the Housekeeping Manager by supervising and coordinating housekeeping operations and employees. Maintains cleanliness of hotel and services by brand/company expectations. Assists management in enforcing policies, procedures and standards as established by the brand and company. We are an award winning hotel and we are seeking a candidate that is goal oriented and thrives being in the spotlight.

Benefits

• Competitive Pay
• Paid Time Off
• Employee Rate Discounts for Hotel Stays
• Team Work Environment
• Opportunities for Growth

Responsibilities

• Inspect and evaluate the quality of services for meeting guest needs and confirming guest satisfaction
• Provides input to the Housekeeping Manager and General Manager in regard to hiring, scheduling, discipline and dismissal of housekeeping employees. Plan and prepare weekly employee schedules
• Schedules staff according to standards and forecasted occupancy
• Assist in orientation, training, and development of employees
• Maintains departmental communications through effective use of staff meetings, log books and bulletin boards
• Conducts daily/weekly inspections of rooms
• Monitors and maintains level of cleanliness in rooms, suites, storage areas, laundry, rest rooms and public areas
• Enforces procedures for security of guest, employee and hotel property
• Communicates to front desk, maintenance or admitting personnel of rooms ready for occupancy
• Maintains standard procedures for security and return on guest lost and found items
• Assists Management with the productivity and labor cost goals established by the brand, company and hotel
• Conducts monthly inventory of linen, supplies and equipment and provides employees with adequate supplies and operating equipment
• Assist in the process of ordering and receiving supplies as necessary to maintain inventory levels and par stock
• Works with management to resolve guest complaints
• Maintains energy management practices, policies and procedures
• May be required to work as room attendant or in laundry as staffing needs are determined
• Ensures cleanliness/tidiness of pool, fitness areas, meeting rooms and public areas
• May serve as “Manager-on-Duty” as required
• Performs miscellaneous job-related duties as assigned

Other:

• Regular attendance is essential
• May be required to work varying schedules and holidays
• Required to fully comply with the hotel’s rules and regulations
• Any combination of education and experience equivalent to graduation from high school or any other combination of education, trade school, training, trade skill or experience that provides the required knowledge skills and abilities
• Work indoors and out
• Often deal with hazardous materials, including bodily waste and cleaning chemicals
• Ability to stand and walk for extended periods of time
• Ability to lift up to 50 pounds
• Maintain a well-groomed and professional appearance

Pay rate: $14.50 - $16.00/hr

About Us: American Hospitality Management, Inc. (AHM) is a nationwide, award-winning, hospitality management group servicing limited and full service hotels, extended stay, and resort properties. The team culture throughout AHM Corporate and each property is unlike any other. We are one big team who provide a creative and collaborative environment for one another, supports each other, and assists each other whenever we are able.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.