Assistant House Manager - 174

Northwestern Counseling & Support Services; St. Albans (VT); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Employer-matched retirement plan

Educational support

Student loan forgiveness

Job summary

Northwestern Counseling & Support Services is actively seeking an Assistant House Manager to oversee daily operations of a Therapeutic Community Residence in Saint Albans, VT. The role requires in-residence presence, coordination of staffing, and ensuring compliance with licensing standards.

The AHM will work with leadership, nursing, and direct service staff to provide administrative, clinical, and operational support. A Bachelor's degree and 1–3 years in community mental health are preferred.

Qualifications

• Bachelor’s degree in social work, psychology, public health, or related field.
• 1–3 years in community mental health or care coordination.
• Ability to work in a team and respond to residents’ needs.

Responsibilities

• Support the day-to-day operations of the residence, including staffing coordination and scheduling coverage.
• Serve as primary daytime direct support presence in the home to build residents’ independence.
• Coordinate programming and clinical interventions during business hours, evenings, and weekends.
• Provide direct service support to promote safety and well-being, collaborating with Crisis Services and other team members.

Skills

Staff coordination

Relationship-based care

Crisis support

Education

Bachelor’s degree in social work, psychology, public health, or related field

Job description

Job Details: Location: Saint Albans, VT 05478 – Position Type: Full Time – Salary Range: $22.00 - $24.00 hourly.

Northwestern Counseling & Support Services is seeking a thoughtful, dependable, and service-driven Assistant House Manager (AHM) to support the daily operations of a Therapeutic Community Residence (TCR). In compliance with Vermont DAIL regulations, this role serves as the designated Housing Manager for the residence and helps ensure a safe, therapeutic, well‑organized environment where residents can build skills, strengthen independence, and experience meaningful community living.

The AHM provides administrative, clinical, and operational support within the TCR program while working closely with leadership, nursing, and direct service staff to maintain strong programming and full compliance with Therapeutic Community Residence standards. The position also includes a required in‑residence presence.

Key Responsibilities

• Support the day-to-day operations of the residence, including staffing coordination, scheduling coverage, maintaining communication systems, and ensuring the home has the supplies, equipment, and resources needed to operate effectively and meet licensing expectations.
• Serve as a primary daytime direct support presence in the home, creating learning opportunities that help residents build confidence and practical skills for greater independence, community tenure, and successful transitions to more independent living.
• Coordinate and help provide programming and clinical interventions across business hours, evenings, and weekends, including teaching and modeling daily living skills such as household routines, budgeting, meal planning and cooking, grocery shopping, medication support, time management, and pro‑social engagement.
• Provide direct service support as needed to promote safety, well‑being, and a healthy living environment, while collaborating with Crisis Services and other team members to respond effectively to resident needs.

This is an ideal opportunity for someone who values both relationship‑based direct service and strong residential coordination. The AHM plays an essential role in creating a supportive, skill‑building home environment while helping the program operate smoothly and responsibly. At NCSS, we welcome candidates who are committed to person‑centered care, teamwork, and helping individuals move toward greater stability, wellness, and independence.

Qualifications

Bachelor’s degree in social work, psychology, public health, or related field; or equivalent combination of related education, training and experience. 1–3 years of experience in community mental health or care coordination, preferred.

Benefits

At NCSS, we offer a comprehensive benefits package that includes medical and dental coverage, an employer‑matched retirement plan, and educational support. Additionally, for those who qualify, this position provides an opportunity for $5,250 in student loan forgiveness upon the successful completion of your 6‑month introductory period.

EOE

Hiring rate is based on experience, education, and internal equity. Final compensation will be determined in accordance with NCSS policy and applicable laws.