Assistant Hotel Manager

Double Star Maryland Heights Llc; Missouri; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive wages

Career Growth Opportunities

Fun and Energetic Environment

Job summary

Double Star Maryland Heights Llc is seeking an experienced Hotel Manager to organize daily operations and provide strategic direction. You will oversee a diverse workforce, ensure positive guest experiences, and lead by example to foster teamwork and efficiency.

The role involves handling customer complaints, reporting, and implementing strong operational practices across all hotel functions. A leadership-minded, customer-focused professional is ideal for this position.

Qualifications

• Experience as a Hotel Manager or similar leadership role.
• Knowledge of hospitality industry standards and applicable laws/guidelines.
• Strong communication skills and ability to lead diverse teams.

Responsibilities

• Oversee all hotel employees and set clear objectives.
• Hire qualified personnel per company standards.
• Organize operations and allocate responsibilities for efficiency.
• Manage budgets and expenses; analyze and report financials; develop marketing strategies.
• Communicate with guests when appropriate to ensure satisfaction.
• Resolve maintenance, equipment, and renovation issues.
• Collaborate with suppliers, vendors, planners, and travel agencies.
• Conduct regular facility inspections and ensure health and safety compliance.

Skills

Hotel management

Hospitality standards

English proficiency

Communication skills

Organization & time management

Customer-focused orientation

Outgoing personality

Leadership

Education

Bachelor’s degree in Hospitality Management or related field

Job description

Job Description

Job Description

Benefits/Perks

• Competitive wages
• Career Growth Opportunities
• Fun and Energetic Environment

Job Summary

We are seeking a positive, friendly, and experienced Hotel Manager to organize and oversee daily operations of our facilities. As the Hotel Manager, you will provide strategic direction for the company and supervise the activities of our diverse workforce.

The Hotel Manager will be involved in every aspect of the hotel operations, from dealing with customer complaints to strategizing and preparing reports. The Hotel Manager must possess excellent communication skills and remain focused on ensuring both positive customer experiences and positive team/employee experiences. The ideal candidate is a team player as well as an effective leader, capable of leading by example and fostering a climate of cooperation and teamwork.

Responsibilities

• Oversee the work of all employees and set clear objectives
• Hire qualified personnel according to standards set forth by the company
• Organize and coordinate operations and allocate responsibilities to ensure maximum efficiency
• Manage budgets and expenses, analyze and report on financial informationDevelop and implement a strong marketing strategy to promote the hotel’s services
• Communicate with customers when appropriate
• Resolve issues that arise with maintenance, equipment, and renovations
• Collaborate with outside entities including suppliers, vendors, event planners, and travel agencies
• Conduct regular inspections of the facility and uphold strict compliance with health and safety standards

Qualifications

• Proven experience as a Hotel Manager is preferred
• Familiarity with hospitality industry standards
• Proficiency in English; knowledge of additional languages is a plus
• Well-versed in hotel management best practices and relevant laws/guidelines
• Ability to resolve issues with a customer-focused orientation
• An outgoing personality
• Excellent communication skills
• Strong organizational and time-management skills
• Bachelor’s degree in Hospitality Management, Business Administration, or relevant field is preferred