Assistant Hospital Manager

MARS Veterinary; United States; On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive wages and benefits

Uniform allowance

Pet care discount

Career development opportunities

Employee Assistance Program

Job summary

VCA Animal Hospitals is seeking an Assistant Hospital Manager to oversee daily hospital operations and coordinate with the Hospital Manager and Medical Director. The role drives patient care, client service, and team engagement while supporting budgetary goals.

The position emphasizes staff development, scheduling, performance coaching, and compliance across multiple hospital locations. Salary ranges from $65,000 to $75,000 and includes a comprehensive benefits package.

Qualifications

• Experience leading teams in a veterinary or healthcare setting preferred.
• Strong skills in staff development, client service, and day-to-day operations.
• Basic knowledge of budgeting, scheduling, and business performance.
• Excellent communication, organizational, and problem-solving skills.

Responsibilities

• Support daily hospital operations and maintain efficient workflows.
• Partner with the Hospital Manager and Medical Director to deliver high-quality patient care and client service.
• Assist with hiring, onboarding, training, scheduling, and performance management.
• Address client concerns promptly and professionally.
• Help monitor budgets, inventory, and key performance metrics.
• Support marketing and community outreach initiatives.

Skills

Team leadership

Staff development

Client service

Budgeting

Scheduling

Business performance

Communication

Organization

Problem solving

Travel between locations

Job description

The Assistant Hospital Manager supports the daily operations of the hospital by working closely with the Hospital Manager and Medical Director. This role helps ensure excellent patient care, outstanding client service, and an engaged, high-performing team while supporting the hospital's financial and operational goals.

Key Responsibilities

Support daily hospital operations and maintain efficient workflows. Partner with the Hospital Manager and Medical Director to deliver high-quality patient care and client service. Assist the Hospital Manager in supporting operational needs across three Saskatchewan hospitals, including coordinating projects, sharing best practices, and providing leadership coverage as needed. Supervise, coach, and develop team members while fostering a positive workplace culture. Assist with hiring, onboarding, training, scheduling, and performance management. Address client concerns promptly and professionally. Help monitor budgets, inventory, and key performance metrics. Support marketing and community outreach initiatives. Ensure compliance with hospital policies, safety standards, and regulatory requirements.

Qualifications

Experience leading teams in a veterinary or healthcare setting preferred. Strong skills in staff development, client service, and day-to-day operations. Basic knowledge of budgeting, scheduling, and business performance. Excellent communication, organizational, and problem-solving skills. Ability to manage multiple priorities and travel between hospital locations as needed. Positive, collaborative leadership style with a commitment to exceptional patient care and client experience.

What VCA Offers

A caring culture of Wellness and Appreciation! Competitive wages and benefits! Annual uniform allowance Exceptional career development: there is room to grow here! Employee Assistance Program Opportunities to give back in your community through VCA initiatives Generous personal pet care discount And extra perks like shopping discounts and cool wellness apps!

Salary is based on experience and ranges from $65,000 to $75,000.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer. For a complete EEO statement please see our career page at vcacareers.com.

A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From primary care to emergency, urgent and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 500 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care.

The future of veterinary medicine is in our hands. Join us.