Assistant, High Jewelry - The Landmark

LVMH Group; New York (NY); On-site; USD 36,000 - 43,000; Full time

Job summary

Tiffany & Co. in New York seeks an Assistant for High Jewelry to support product presentation, visual merchandising, and client service at the highest standards.

You will collaborate with cross-functional teams to ensure polished displays, accurate inventory movement, and engaging product storytelling across the Masterpieces and World of Tiffany floors. The role emphasizes attention to detail, teamwork, and a passion for luxury jewelry, with opportunities to participate in client appointments

Responsibilities

• Execute daily set-up and break-down of High Jewelry product in caselines with precision, care, and attention to detail, adhering to brand standards
• Conduct daily walkthroughs of the Masterpieces floor and World of Tiffany floor to ensure product presentation, case standards, and overall floor readiness are maintained at the highest level
• Partner closely with the Creative Visual Merchandising team to support and execute elevated product displays that reflect brand standards and enhance storytelling
• Help maintain visual excellence across all High Jewelry presentation areas, ensuring displays are polished, accurate, and aligned with current priorities
• Support display updates, product rotations, and visual changes as needed in partnership with merchandising and visual teams
• Replenish packaging and presentation materials on the Masterpieces floor to ensure readiness and consistency for client engagement
• Support client appointments by assisting with product preparation, presentation, and retrieval, ensuring a seamless and elevated experience for High Jewelry clients
• Partner with Operations and Merchandising teams to support product movement, transfers, and overall product flow within the business
• Collaborate across teams to ensure High Jewelry product is placed, presented, and tracked accurately
• Serve as a reliable partner in the execution of merchandising priorities, floor changes, and product-related initiatives
• Support High Jewelry activations and initiatives primarily through product readiness, display execution, and coordination with key internal partners
• Partner with the Arts & Culture team on client experiences where product presentation and storytelling are key components
• Build and maintain working knowledge of Cegid, including basic point-of-sale functions relevant to the role
• Create PDFs and invoices for High Jewelry product accurately and in a timely manner
• Support the team with day-to-day operational tasks tied to product handling, presentation, and internal coordination
• Ensure all product-related materials and tools needed for daily business are organized and readily available
• Post High Jewelry product in the HJ team chat regularly to inspire, educate, and motivate the team
• Use thoughtful product storytelling to highlight craftsmanship, design details, collection context, and selling moments
• Contribute to a strong High Jewelry culture by helping keep the team connected to product knowledge and excitement around the business
• Act as a product ambassador internally by reinforcing the importance of presentation, storytelling, and attention to detail
• Strong eye for luxury presentation and meticulous attention to detail
• Excellent organizational skills and proven ability to manage multiple priorities effectively
• Ability to collaborate effectively across diverse internal teams and support client interactions
• Appreciation for visual storytelling, brand standards, and the artistry of high jewelry
• Strong communication skills, both written and verbal, with a professional demeanor
• Proactive, dependable, and solutions-oriented approach to tasks and challenges
• Passion for High Jewelry, its history, craftsmanship, and the elevated client experience it represents

Job description

JOB TITLE: Assistant, High Jewelry - The Landmark

POSITION OVERVIEW

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It's a skill that we've been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past while dreaming of our future. We are looking for thoughtful, curious, and optimistic talents, seeking to deliver excellence and to contribute to Tiffany & Co.'s continued legacy.

The High Jewelry Assistant is responsible for supporting the High Jewelry business through exceptional product presentation, visual merchandising execution, operational excellence, and cross-functional collaboration. This role plays an important part in maintaining the highest standards across the High Jewelry environment, ensuring that product displays are elevated, inventory movement is well supported, and the team remains inspired through strong product storytelling.

This person serves as a key partner to the High Jewelry team, Operations, Merchandising, and Creative Visual Merchandising, helping bring the product to life in a way that reflects the brand’s standards, artistry, and client experience expectations.

KEY RESPONSIBILITIES:

• Execute daily set-up and break-down of High Jewelry product in caselines with precision, care, and attention to detail, adhering to brand standards
• Conduct daily walkthroughs of the Masterpieces floor and World of Tiffany floor to ensure product presentation, case standards, and overall floor readiness are maintained at the highest level
• Partner closely with the Creative Visual Merchandising team to support and execute elevated product displays that reflect brand standards and enhance storytelling
• Help maintain visual excellence across all High Jewelry presentation areas, ensuring displays are polished, accurate, and aligned with current priorities
• Support display updates, product rotations, and visual changes as needed in partnership with merchandising and visual teams
• Replenish packaging and presentation materials on the Masterpieces floor to ensure readiness and consistency for client engagement

Cross-Functional Collaboration & Client Support:

Support client appointments by assisting with product preparation, presentation, and retrieval, ensuring a seamless and elevated experience for High Jewelry clients

• Partner with Operations and Merchandising teams to support product movement, transfers, and overall product flow within the business
• Collaborate across teams to ensure High Jewelry product is placed, presented, and tracked accurately
• Serve as a reliable partner in the execution of merchandising priorities, floor changes, and product-related initiatives
• Support High Jewelry activations and initiatives primarily through product readiness, display execution, and coordination with key internal partners
• Partner with the Arts & Culture team on client experiences where product presentation and storytelling are key components

Operational Support:

• Build and maintain working knowledge of Cegid, including basic point-of-sale functions relevant to the role
• Create PDFs and invoices for High Jewelry product accurately and in a timely manner
• Support the team with day-to-day operational tasks tied to product handling, presentation, and internal coordination
• Ensure all product-related materials and tools needed for daily business are organized and readily available

Product Storytelling & Team Engagement:

• Post High Jewelry product in the HJ team chat regularly to inspire, educate, and motivate the team
• Use thoughtful product storytelling to highlight craftsmanship, design details, collection context, and selling moments
• Contribute to a strong High Jewelry culture by helping keep the team connected to product knowledge and excitement around the business
• Act as a product ambassador internally by reinforcing the importance of presentation, storytelling, and attention to detail
• Strong eye for luxury presentation and meticulous attention to detail
• Excellent organizational skills and proven ability to manage multiple priorities effectively
• Ability to collaborate effectively across diverse internal teams and support client interactions

Appreciation for visual storytelling, brand standards, and the artistry of high jewelry

• Strong communication skills, both written and verbal, with a professional demeanor
• Proactive, dependable, and solutions-oriented approach to tasks and challenges
• Passion for High Jewelry, its history, craftsmanship, and the elevated client experience it represents

Experience Required:

• Strong eye for luxury presentation and meticulous attention to detail
• Excellent organizational skills and proven ability to manage multiple priorities effectively
• Ability to collaborate effectively across diverse internal teams and support client interactions

Appreciation for visual storytelling, brand standards, and the artistry of high jewelry

• Strong communication skills, both written and verbal, with a professional demeanor
• Proactive, dependable, and solutions-oriented approach to tasks and challenges
• Passion for High Jewelry, its history, craftsmanship, and the elevated client experience it represents

Tiffany & Co. is formed from many facets - talented people who make our community stronger with their creativity, perspective, and lived experience. This is why diversity, equity, inclusion, and belonging (DEIB) are at the core of our business and our culture. We're committed to creating a more inclusive jewelry industry that empowers people of all backgrounds to shine and evolve to new heights. We believe reaching your full potential requires a solid foundation, and your well-being is a central pillar. Tiffany employees are eligible for comprehensive benefits, including global benefits like adoption and surrogacy assistance, and parental leave, as well as programs that support mental, emotional, physical, and financial well-being. We also offer competitive pay, medical, dental, and vision insurance, 401(k) plans with company match, paid time off, alongside other meaningful employee offerings.

The hiring range for this position ranges from $25.53 - $31.48. The rate of pay offered will be dependent upon candidates' relevant skills and experience.

Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world's most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations. As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.