Assistant Gym Manager & Member Experience Lead

Genesis Health Clubs; Fort Collins (CO); On-site; USD 42,000 - 64,000; Full time

Job summary

Genesis Health Clubs seeks an Assistant Club Manager to elevate member experiences and lead staff in delivering exceptional service. You will assist with daily operations, manage memberships, services, promotions, facilities, and personnel to reach revenue and growth goals.

The ideal candidate will thrive in a sales-driven environment, motivate a team, and promote a healthy lifestyle while delivering outstanding guest experiences at our Fort Collins facility.

Qualifications

• Experience leading a team in a fitness or service business.
• Proven sales experience is a plus.
• Strong customer service and communication skills.

Responsibilities

• Maintain gym operations and budget oversight.
• Assist with membership sales and promotions.
• Build long-term member and vendor relationships.
• Provide high level customer service and resolve issues.
• Ensure gym systems and processes are followed.
• Assist in hiring, training, and scheduling staff.
• Enforce facility rules and ensure cleanliness and safety.

Skills

People management

Sales experience

Customer service

Job description

Genesis Health Clubs seeks an Assistant Club Manager to elevate member experiences and lead staff in delivering exceptional service. You will assist with daily operations, manage memberships, services, promotions, facilities, and personnel to reach revenue and growth goals.

The ideal candidate will thrive in a sales-driven environment, motivate a team, and promote a healthy lifestyle while delivering outstanding guest experiences at our Fort Collins facility.