Assistant Gym Manager

Anytime Fitness; Carmel (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

Anytime Fitness in Carmel, Indiana is looking for a passionate Club Manager dedicated to helping members improve their health and fitness. This role involves promoting memberships and training services, managing daily operations, and leading the team to meet KPIs.

The ideal candidate is friendly, self-motivated, and tech-savvy, with the ability to create a welcoming environment for members. Flexibility in working hours is necessary, including mornings and weekends.

Qualifications

• Must be 18 years or older.
• Ability to work flexible hours including weekends.
• Friendly, outgoing and warm demeanor.
• Demonstrates a drive for results.
• Technologically savvy.

Responsibilities

• Lead and motivate a team to reach KPIs.
• Manage daily club operational tasks and cleanliness.
• Build relationships with the community to promote the brand.
• Analyze KPIs and set goals for club performance.
• Provide top-notch customer service.

Skills

Sales

Leadership

Communication

Time Management

Customer Service

Job description

Job Summary

The club manager is a passionate individual who seeks to help members and guests improve their lives through health and fitness. This person is responsible for selling memberships, training services, managing the member and guest experience, and leading staff to work as a cohesive unit. This role requires a considerable amount of self‑motivation, leadership, collaboration, communication, and the ability to positively influence others.

Key Responsibilities

• Sales – a large part of the club manager role is centered around membership and training sales. Managers must convert leads to members through daily follow‑ups, relationship building, ability to empathize, and follow through. A personal training background isn’t required but the ability to speak to our training program and how to leverage our technology (Anytime Fitness App, body scanner, heart rate monitors, etc.) to support the growth of the training department is a must.
• Brand Promoter – This person helps establish relationships with businesses and influencers in the community to promote the brand through B2B marketing. They coordinate and execute engagement campaigns, national marketing campaigns, and community outreach efforts using assets and operations created by the corporate teams.
• Team Builder – leading a team and driving results through motivation and fun is a key part of being a club manager. Inspires team members by fostering a trusting and positive environment while hitting the KPIs that drive success.
• Day‑to‑day Operations – responsible for daily club operational tasks such as running reports to analyze KPIs and set goals, using club management software and billing provider to help with member management and engagement, lead follow‑up, posting to local social media accounts, club cleanliness.
• Culture Creator – creates an environment that inspires members and guests to share their positive experiences with friends and family. Delivers top‑notch customer service and aims to improve the lives of each person they meet.

Job Requirements

• 18 years or older
• Available to work flexible hours (mornings, afternoons, evenings, weekends)
• Friendly, outgoing, and warm
• Genuine and honest
• Demonstrates a drive for results
• Technologically savvy
• Self‑motivated
• Good at managing time and schedules