Assistant Golf Professional II

PGA TOUR, Inc; Scottsdale (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

Playing privileges

Employee meals

Discounts on merchandise

Job summary

TPC Scottsdale, part of the TPC Network, is seeking an Assistant Golf Professional II to coordinate golf-related activities and ensure a premier guest experience. You will support PGA TOUR players, members and guests, greet them professionally, and drive smooth operations at the golf shop.

Responsibilities include answering questions, scheduling reservations, managing shop procedures, operating the POS, handling fees, and aiding inventories and club events.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Knowledge of golf operations and business administration practices.
• Registered PGA apprentice or current PGA Member in good standing.
• Two to four years of similar professional golf experience preferred.

Responsibilities

• Assist PGA TOUR players, members and guests with golfing needs and ensure a smooth experience.
• Greet members and guests professionally and provide courteous service.
• Answer questions and offer information to customers.
• Schedule starting time reservations by phone and in person.
• Manage golf shop operations, openings/closings and security per procedures.
• Operate POS system and verify prices, taxes and sales accuracy.
• Collect green and cart fees and uphold shop cleanliness and appearance.
• Promote merchandise and stay knowledgeable on products and sales techniques.
• Anticipate member needs and offer suitable merchandise or alternatives.
• Assist with inventories and maintain handicap systems; support club events.

Skills

Golf course operations

Customer service

Supervisory experience

PGA apprentice / member

Education

Bachelor’s Degree in Sports Administration / Business Management / Marketing or related field

Job description

Home of the largest-attended tournament in the world, the fan-favorite WM Phoenix Open, TPC Scottsdale is a masterful blend of challenge and playability – compelling the sport’s top players and recreational golfers alike. Set in the rugged Sonoran Desert and surrounded by the stunning McDowell Mountains, TPC Scottsdale boasts two championship courses for players to enjoy – the world famous Stadium Course and the stunning Champions Course. As Arizona’s only PGA TOUR property, you'll experience the standards of quality and service normally reserved for the TOUR professionals. Tee up your career as a part of our team with the TPC Network! The Assistant Golf Professional II is an entry level position responsible for coordinating various golf related activities with various constituents at the club.

QUALIFICATIONS

• Bachelor’s Degree in Sports Administration, Business Management, Marketing or related field or equivalent
• Thorough knowledge of general business administration practices and professional golf operations practices and procedures as would be acquired through two to four years of similar professional golf experience
• Prior supervisory experience preferred but not required
• Working knowledge of golf course operations and practices necessary
• Registered PGA apprentice or current PGA Member in good standing

RESPONSIBILITIES/DUTIES

• Assist PGA TOUR players, members and guests with their golfing needs, ensuring that every step of their golf experience at the club runs as smoothly and is as enjoyable as possible
• Ensure that all members and guests are greeted and welcomed in a professional and courteous manner.
• Answer questions and provide assistance and information to customers
• Answer telephones to schedule future starting time reservations and communicate information in a pleasant and professional manner
• Assist with the responsibility of managing, opening, closing, and securing golf shop and storage areas using established procedures
• Accurately operate point of sale system, verify the accuracy of prices of state and federal taxes and other changes on all sales tickets.
• Collect green fees and car fees
• Execution of standards and responsibilities for cleanliness and appearance of Golf Shop
• Sell merchandise and become fully knowledgeable in all of the Golf Shop products and sales techniques.
• Anticipate the needs of members and guests and offer appropriate merchandise or alternatives
• Assist with physical inventories as prescribed by PGA TOUR Golf Course Properties, Inc
• Keep golf shop supplies current (scorecards, tees, pencils, etc.), help with club repairs, maintain club’s handicap system; ensure pace of play standard is maintained
• Depending on location, promote golf by participating in player development programs/clinic, and staffing club tournament events established by the Head Professional and General Manager
• Assist with completion of required paperwork such as daily usage, inventory, and variance reports
• Special projects or other duties as assigned

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

This job operates in a professional office environment and routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to stand; walk; sit; kneel; use hands to handle or feel; and talk or hear. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus. An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job. This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. While performing the duties of this job, the employee is exposed to a variety of outdoor weather conditions. Position is very active and requires lifting, pulling or pushing up to or over 25 pounds, moving and/or lift items with awkward weights. Specific vision abilities required by this job include close vision, depth perception, color vision, distance and peripheral vision, and ability to adjust focus. An essential function of the job is to be able to comply with all applicable federal, state and local safety and health regulations that would apply to this job. This job description reflects the assignment of essential functions and may be modified as needed; it does not proscribe or restrict the tasks that may be assigned. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job.

Travel

Travel is not expected for this position

Work Schedule Expectations

This position requires shifts as necessary based on business levels

Supervisory Responsibility

This is position is a team lead Owned, operated, and licensed by the PGA TOUR, the TPC Network is comprised of 30 premier private, resort and daily fee golf properties designed by some of golf’s most elite architects. Each TPC has hosted or has been designed to host TOUR-sponsored golf tournaments. Since TPC Sawgrass first opened its world-renowned PLAYERS Stadium Course in the fall of 1980, TPCs have provided the PGA TOUR with rent-free venues for tournaments, helping to boost championship golf purses and increasing charitable donations to grassroots non-profit organizations. At the same time, TPCs have provided recreational golfers with the unique opportunity to test their skills on the same layouts where the world’s best golfers compete. TPCs are known for their outstanding conditioning and amenities, as well as a commitment to environmental excellence. The TPC Network is also distinguished by its unwavering commitment to further the PGA TOUR’s giving back mission through support of charitable and community-based programs. For more information, please visit www.tpc.com.

Our benefits may include:

• Medical/Dental/Vision Health Savings Account with employer contribution
• Wellness Reward Program
• Life and Disability Insurance 401(k) plus employer match and employer contribution
• Pet Insurance
• Employee Assistance Program
• Paid Time Off and Holidays
• Complimentary employee meals
• Access to PGA TOUR golf tournaments
• Tuition Assistance
• Playing privileges and employee discounts