Assistant Golf Professional

Troon International; Valley Center (CA); On-site; USD 27,552 - 33,062; Part time

Job summary

A leading golf management firm is seeking an Assistant Golf Professional to oversee daily operations and provide exceptional customer service at Native Oaks Golf Club. Key responsibilities include facilitating sales, managing tee sheets, and instructing guests. The ideal candidate has an Associate's degree and at least 2 years of experience in golf operations, with a strong emphasis on customer interaction and teamwork. Open availability, including weekends, is required.

Qualifications

• Ability to read and speak English required.
• Must have open availability for weekends and holidays.
• Current PGA member or enrolled in PGAPGM program.

Responsibilities

• Assist in administering daily operations of golf club.
• Provide customer service and facilitate sales.
• Maintain clean and orderly golf shop.

Skills

Customer service skills

Verbal and written communication

Microsoft Office applications

POS system experience

Education

Associate’s degree

2+ years in golf course operations

Job description

Description

General Purpose: Assists in administering all daily operations including, but not limited to: facilitating sales, assisting with merchandise, operating POS system, managing handicap and tee sheet applications, acts as ranger, starter, guest relations, outside service or golf shop shifts.

The Assistant Golf Professional position is essential to ensuring the day-to-day golf operations run smooth and providing exceptional customer service to Native Oaks Golf Club’s guests. Responsibilities will include, but are not limited to, serving guests in a courteous and professional manner, prioritizing assignments, handling multiple tasks, and working independently or as part of a team. The position will report to the Head Golf Professional and have all opportunities to grow their own experiences and knowledge to be ready for the next stage in their career.

Pay rate range: $20.00 to $24.00 per hour depending on experience.

Essential Duties

• Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing.
• Coordinates with Accounting Departments all policy and procedure revisions, updates, and implementation.
• Reconciles daily tee sheets, performs check-in, and receives payments from members and guests. Resolves discrepancies as it applies to duplicate charges and over or under payment. Tracks all force posts and no show charges as applicable.
• Promotes all club golf activities.
• Assists in the creation of lesson plans and provides both individual and group instruction.
• Maintains a clean, orderly, and well-stocked golf shop.
• Assists retail buyer with procurement and merchandising.
• Prepares for all golf outings including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
• Follows established opening and closing procedures.
• Assists with the care and maintenance of the golf facilities physical assets.
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
• Assists with associate training.
• Interprets and imposes club policies, rules, and regulations.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Job Knowledge, Skill, and Ability Preferences

• Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• A self-starter with results-oriented work style combined with exceptional verbal and written communication and interpersonal skills.
• Knowledge of Microsoft Office applications.
• Experience with computerized POS and tee time system.

Minimum Requirements / Education

• Associate’s degree (AA); or two or more years related experience and/or training; or equivalent combination of education and experience.
• 2+ years of experience in golf course operations or a related industry.
• Current PGA member or enrolled in the PGAPGM program.
• Must have open availability to work on weekends, holidays and on occasion extended hours.

Certificates / Licenses

• Maintains membership with the PGA and CMAA and other professional associations. Attends workshops and meetings to keep abreast of current information and developments.

Physical Demands

Regularly stands, walks and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches. Frequently uses hands; reaches with hands and arms. Frequently talks or hears; tastes or smells. Occasionally lifts up to 50 pounds.

Environment / Noise

Occasionally works in wet or humid conditions (non-weather). Frequently works in outdoor weather conditions. Noise level is moderate.

Additional Statement

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.