Assistant Golf Professional

Troon International; Scottsdale, Northern (AZ, KY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Troon North Golf Club in Scottsdale, AZ is seeking an Assistant Golf Professional to support daily golf operations, sales, and guest relations. The role requires teamwork, basic POS and tee time system knowledge, and a commitment to outstanding customer service.

The ideal candidate has an AA or equivalent and 6 months to 1 year of related experience, with PGA/LGPA membership in scope. This is a frontline hospitality role with opportunity for growth within the Troon organization.

Qualifications

• AA or equivalent; six months to one year related experience or training.
• Ability to read and speak English; strong guest relations and communication skills.
• Experience with POS and tee time systems, and basic Microsoft Office knowledge.

Responsibilities

• Assist in daily operations including sales, merchandise, and front-desk duties.
• Manage handicap and tee sheet systems; act as ranger, starter, or golf shop staff as needed.
• Coordinate scoring sheets, outings, and guest relations; ensure accurate billing and event setup.
• Support training of staff and maintain shop cleanliness and merchandising.

Skills

English language

Guest relations

Communication skills

Fluent in English

Education

Associate degree (AA) or equivalent

Tools

POS software

Tee time system

Microsoft Office

Job description

Troon North Golf Club
Scottsdale, AZ 85262, USA

Description

Troon North Golf Club, located in Scottsdale, AZ, is pleased to announce an excellent career opportunity for an Assistant Golf Professional! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you’ll contribute to a global leader in golf and community management.

General Purpose:

Assists in administering all daily operations including, but not limited to: facilitating sales, assisting with merchandise, operating POS system, managing handicap and tee sheet applications, acts as ranger, starter, guest relations, outside service or golf shop shifts.

• Assists in administering all point of sales application revisions and needs as it applies to green fee sales, merchandise sales, and member/guest billing. Coordinates with Accounting Departments all policy and procedure revisions, updates, and implementation.
• Reconciles daily tee sheets, performs check-in, and receives payments from members and guests.
• Resolves discrepancies as it applies to duplicate charges and over or under payment. Tracks all force posts and no show charges as applicable.
• Promotes all club golf activities.
• Assists in the creation of lesson plans and provides both individual and group instruction.
• Maintains a clean, orderly, and well-stocked golf shop. Assists retail buyer with procurement and merchandise and shop assistants with merchandising and sales.
• Prepares for all golf outings including coordinating scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets and hole assignments.
• Monitors all members’ scores, reports handicapping to USGA and bills members.
• Follows established opening and closing procedures.
• Assists with associate training.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience:

• Associate’s degree (AA); or six months to one year related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

• Regularly stands, walks and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches.
• Frequently uses hands; reaches with hands and arms. Frequently talks or hears; tastes or smells.
• Occasionally lifts up to 50 pounds.
• Occasionally works in wet or humid conditions (non-weather). Frequently works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

• Current PGA/LGPA Membership

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.
• Experience with computerized POS and tee time system.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

About Troon

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more at www.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.