Assistant Golf Professional

Make Golf Your Career

Lacey (WA)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Golf benefits for free play

50% discount on shift meals

25% discount for you and up to four (4

Flexible work environment

401K with company match

Paid sick time

Team Member Referral Program

More benefits info at okigolf.com/care

Job summary

Oki Golf at The Golf Club at Hawks Prairie seeks an Assistant Golf Professional to help manage the golf operation and deliver an exceptional guest experience. The role focuses on golf shop leadership, instruction, events, and service excellence.

Candidates should excel in communication, teamwork, and maintaining high standards of guest service. Responsibilities include lessons, tee-sheet management, event support, and staff development while aligning with Oki Golf standards and policies.

Qualifications

Strong guest service mindset and proactive attitude.
Experience planning and executing group/corporate events.
Excellent communication across all levels of staff and guests.
Proficiency with Microsoft Office and email/internet.
Willingness to lead by example and follow policy.
PGA/PGM progression and active classification preferred.

Responsibilities

Advise guests on game and equipment and assist members and guests.
Manage daily tee sheets, guest check-in, and fee collection.
Provide lessons, clinics, and player development programs.
Plan and execute internal/external golf events efficiently.
Operate golf shop systems and manage cart fleet as directed.
Hire, train, and develop Golf Shop staff and Guest Service team.
Uphold Oki Golf standards and service philosophy.
Supervise and mentor staff, ensuring ownership and quality.

Skills

Guest service

Event execution

Communication

Microsoft Office

Team leadership

Retail/golf shop operations

Customer service mindset

Education

Bachelor's degree preferred

PGA/PGM progression

Tools

Golf shop systems

Microsoft Office

Job description

Overview

The Assistant Golf Professional at The Golf Club at Hawks Prairie will be responsible for assisting in the management of the golf operation relating to delivering an exceptional golf experience including managing the golf shop, promoting the game and Oki Golf, teaching lessons, assisting with, and executing events, and providing any other additional services to ensure an exceptional golf experience. Heavy emphasis on communication, service, and professionalism both to guests and other departments.

Experience Required

Positive and proactive attitude relating to guest service and overall guest experience.
Group/Corporate event execution.
Ability to communicate on various levels including team members, the senior leadership team, members, guests, vendors, and contractors, always showing tact and diplomacy as an Oki golf team member.
Proficiency in computer skills including Microsoft Office programs, e-mail, and the Internet.
Must be comfortable and willing to "roll up sleeves" and lead by positive example.
Independent decisions are made with sound judgment and are consistent with Oki Golf's core values.
Bachelor's Degree preferred
Started PGM program with PGA and/or progressing towards PGA membership and maintain active classification in the PGA of America.
Ability to follow company policy/procedures, complying with all administrative responsibilities.

Essential Responsibilities

Provide professional advice pertaining to the game and equipment and assistance to all guests and members.
Control and manage daily tee sheets and play; ensure efficient and correct guest check-in and fee collection.
Provide instruction to members and guests including individual lessons, clinics, and player development programs
Assist in managing and executing internal and external golf events to ensure events run efficiently and professionally.
Use all golf shop-related systems efficiently.
Assist in the management of the golf cart fleet including maintenance and ensuring golf carts are up to Oki standards for cleanliness and safety as directed by the Director of Golf.
Implement & adhere to Oki Golf universal standards on a daily basis.
Understand Oki Golf's definition of guest service and embody the service philosophy.
Directly supervise staff by carrying out the responsibilities in accordance with Oki Golf policies and procedures. This will include planning, assigning, and at times performing activities by team members supervised.
Assist in staffing the golf operation including recruiting, hiring, and training of Golf Shop, Player Assistant, and Guest Service staff.
Encourage, mentor, coach, train, and develop team members to ensure their maximum value to Oki Golf so that the guest experience is realized.
Hold all team members accountable for their areas of responsibility.
Lead by example. Set the benchmark of performance for the department in the areas of motivation, sense of ownership, and dedication to product quality.
Supervise and assist in merchandising including receiving, displaying, taking inventory, and promoting golf shop sales. Have a thorough knowledge of all Oki Golf programs and be able to effectively educate and sell to guests.
Positive "can do" attitude to overall guest service and guest experience.
Great communication skills and ability to multitask while remaining focused on key objectives.
Make sound decisions based on Oki Golf's core values and Product and Service Standards.
Must be able to work weekends and holidays, mornings, and evenings as the business demands
Other tasks as assigned

Benefits

PGA MEMBERSHIP BENEFITS:

Oki Golf supports the professional development of our golf industry professionals by contributing to both national and chapter membership dues, as well as offering financial assistance for employees pursuing PGA certification.

BENEFITS AND PERKS:

Oki Golf offers an impressive collection of benefits! Some benefits include:

ALL TEAM MEMBERS: