Assistant GM: Upscale Restaurant Leadership

Hôtel Swexan; Dallas (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Hôtel Swexan, Harwood District’s premier hotel in Dallas, seeks an Assistant General Manager to lead restaurant operations with a focus on guest satisfaction, staff engagement, and profitability. You will model excellence, supervise front- and back-of-house teams, and ensure superb service during peak hours.

This role demands strong leadership and financial acumen. Join a world-class hospitality team that blends local expertise with international influence, delivering memorable guest experiences

Qualifications

• Minimum of 3 years leadership experience in a fine dining restaurant, preferably in an upscale environment.
• Proven developer of people.
• Ability to work on feet for at least 8 hours.
• Strong financial and P&L management skills.
• Excellent problem-solving and conflict-resolution skills.

Responsibilities

• Act as the Restaurant General Manager in the absence of the GM.
• Monitor and coordinate day-to-day operations during each shift; ensure FOH and BOH SOPs are followed.
• Maintain high standards of food and beverage quality, service, and merchandising.
• Interact with staff at all levels in a fast-paced environment with professionalism and confidentiality.
• Oversee preparation of food and beverage items and ensure security in all areas.
• Ensure timely service of meals and beverages to required standards.
• Ensure staffing levels are adequate and training is ongoing.

Skills

Leadership

Communication

Customer service

Decision making

Planning

Problem solving

Conflict resolution

Education

High School diploma

Job description

Hôtel Swexan, Harwood District’s premier hotel in Dallas, seeks an Assistant General Manager to lead restaurant operations with a focus on guest satisfaction, staff engagement, and profitability. You will model excellence, supervise front- and back-of-house teams, and ensure superb service during peak hours.

This role demands strong leadership and financial acumen. Join a world-class hospitality team that blends local expertise with international influence, delivering memorable guest experiences