Assistant GM - Restaurant Ops & Guest Experience

MGM Resorts International; Oxon Hill (MD); On-site; USD 62,000 - 83,000; Full time

Benefits offered by this job

Health benefits

Free meals in employee dining room

Free parking on and off shift

Discounts on hotel, food & beverage, &

Employee discounts with partners

Job summary

MGM Resorts International is seeking an Assistant General Manager for TAP at National Harbor, MD. You will work with the General Manager to drive operations, build a strong team culture, and deliver exceptional dining experiences.

The role requires leadership, experience in fast-paced or luxury settings, and flexibility for varied shifts, including weekends and evenings. This position offers benefits and opportunities within a premier entertainment brand.

Qualifications

• High school diploma or GED.
• Two years of prior relevant experience.
• Experience in a high-volume restaurant is preferred.
• Ability to work weekends, holidays and evenings.

Responsibilities

• Assist the General Manager in fostering a positive team environment by HR duties, coaching and engagement initiatives.
• Oversee hiring and training processes and guide employee growth and succession planning.
• Manage guest dining experience by engaging with patrons and resolving complaints with the culinary team.
• Maintain knowledge of venue's food & beverage products, menu items and equipment.
• Enforce policies, procedures, training, menus, and restaurant rules.
• Ensure health, sanitation and cleanliness standards and complete required training.

Skills

Leadership

Guest service

Coaching

Hiring & training

Operations management

Conflict resolution

Education

High school diploma or GED

Job description

MGM Resorts International is seeking an Assistant General Manager for TAP at National Harbor, MD. You will work with the General Manager to drive operations, build a strong team culture, and deliver exceptional dining experiences.

The role requires leadership, experience in fast-paced or luxury settings, and flexibility for varied shifts, including weekends and evenings. This position offers benefits and opportunities within a premier entertainment brand.