Assistant GM - Margaritaville

NBCUniversal; California; On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid leave

Tuition reimbursement

Employee discounts

Job summary

A leading entertainment company is seeking an Assistant General Manager for a high-volume restaurant. This role involves directing operations, optimizing profits, and leading a team. The ideal candidate has at least 5 years of management experience in a restaurant, strong financial acumen, and a passion for guest service. Responsibilities include ensuring compliance with laws, developing staff, and achieving profit goals. Attractive benefits include medical insurance and 401(k).

Qualifications

• 5+ years of management experience in a high-quality restaurant.
• Thorough knowledge of budgeting and cost control.
• Ability to work rotating schedules, including nights and weekends.

Responsibilities

• Direct and manage the opening and operation of a high-volume restaurant.
• Optimize profits by controlling food, beverage, and labor costs.
• Lead training and development to maintain service standards.

Skills

Leadership

Financial analysis

Communication

Organizational skills

Team development

Education

Bachelor's degree in Business or Hospitality Management

Tools

MS Excel

MS Word

MS PowerPoint

POS systems

Job description

Base Pay Range

$80,000.00/yr - $95,000.00/yr

Job Description

The Assistant General Manager will be responsible for directing, managing, and successfully opening and operating a high volume branded concept on CityWalk.

The Assistant General Manager will oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, team member retention, guest service and satisfaction, food quality, cleanliness and sanitation.

Responsibilities

• Drive operating profit goals and sales.
• Optimize profits by controlling food, beverage and labor costs.
• Consistently achieve operational excellence.
• Develop and retain exceptional talent.
• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor and employment.
• Partner with Human Resources to train and develop restaurant leaders at every level.
• Maintain or exceed weekly budgeted variable operation profit by controlling cost of goods and variable labor.
• Communicate restaurant results to General Manager with recommendations for improvement.
• Ensure high Team Member and Guest Engagement.
• Promote the company's mission and values.
• Ensure company policy and brand standards are followed.
• Prepare and present hourly team member reviews.
• Complete all tasks assigned by General Manager on time.

Additional Responsibilities

• Lead and support the management team in training and coaching their staff for "Best in Class" service standards.
• Analyze financial reports to quickly identify and address trends and issues in area performance, including cost of goods, variable labor and profitability.
• Exceed annual operating profit targets.

Qualifications

Basic Requirements

• Bachelor's degree in Business, Hospitality Management or a related field; or equivalent combination of education and experience.
• Minimum of 5 years of management experience in a high‑quality chain or independent restaurant group.
• Thorough knowledge of MS Excel, Word, PowerPoint and POS systems.
• Ability to work rotating schedules, holidays, weekends and nights.

Desired Characteristics

• Proven track record and experience in the development and implementation of strong training programs and tools that reduce employee attrition and create an internal culture of development.
• Excellent management skills in leading a diverse team and working under tight, fast‑track deadlines.
• Strong P&L experience, command of budgeting and cost controls.
• Excellent verbal and written communication, interpersonal, organizational, and multi‑tasking skills.
• Ability to effectively communicate across all lines of business and with all levels of management.
• Strong organizational, planning, delegation, mentoring and coaching skills.
• A strong passion for delivering the highest quality of guest service.

Additional Requirements

• Required On‑Site: This position is required to be performed full‑time from an NBCUniversal‑designated worksite.

Benefits

This position is eligible for company‑sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

Additional Information

As part of our selection process, external candidates may be required to attend an in‑person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, arrests or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].