Assistant GM, Luxury Spa Growth & Guest Experience

SPENCER'S; New York (NY); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Complimentary spa services

Discounts on retail products

Career growth opportunities

Job summary

A luxury spa group is seeking an Assistant General Manager for its location in New York City. This leadership role involves overseeing daily operations, managing a high-performance team, and driving membership sales. The ideal candidate will have a sales-driven background, proven success in a similar role, and strong customer service skills. Compensation includes a salary range of $80,000-$90,000 annually, along with performance bonuses and additional perks such as spa service discounts.

Qualifications

• Proven success in a sales driven leadership role, preferably in a luxury spa or hospitality setting.
• Strong background in membership and package sales with a history of exceeding revenue targets.
• Exceptional ability to close sales and drive revenue growth.

Responsibilities

• Oversee daily front desk operations ensuring efficiency and service excellence.
• Lead and motivate a team of front desk associates.
• Drive membership and package sales through effective strategies.

Skills

Sales driven leadership

Team management

Sales closing

Problem solving

Communication

Tools

POS systems

Booking systems

Job description

A luxury spa group is seeking an Assistant General Manager for its location in New York City. This leadership role involves overseeing daily operations, managing a high-performance team, and driving membership sales. The ideal candidate will have a sales-driven background, proven success in a similar role, and strong customer service skills. Compensation includes a salary range of $80,000-$90,000 annually, along with performance bonuses and additional perks such as spa service discounts.