Assistant GM — Lead Operations, Grow Teams, Delight Guests

Via 313; Austin (TX); Hybrid; USD 60,000 - 65,000; Full time

Job summary

Via 313 in Austin, TX is hiring an Assistant General Manager to lead daily restaurant operations, coach a high-performing team, and partner with the General Manager to deliver the Via 313 brand experience. The role focuses on driving guest satisfaction, optimizing sales and labor, and maintaining food quality and safety in a fast-paced, high-volume setting.

A hands-on leader with 2–3 years of restaurant leadership, strong communication, and a commitment to developing others will thrive here; a

Qualifications

• 2–3 years of restaurant leadership experience.
• Full-service restaurant experience is preferred.
• Strong communication and relationship-building skills.
• A hands-on leader who leads by example.
• Growth mindset with a passion for coaching and developing others.
• Ability to thrive in a fast-paced, high-volume environment.
• Strong organizational skills and attention to detail.
• Basic proficiency with Microsoft Office.
• Must be at least 21 years old.

Responsibilities

• Lead daily restaurant operations and help execute the Via 313 brand experience every shift.
• Coach, develop, and motivate team members to deliver exceptional guest experiences.
• Support hiring, training, and retention efforts while helping build a high-performing team.
• Drive sales growth, profitability, and operational excellence.
• Ensure quality, cleanliness, food safety, and hospitality standards are consistently met.
• Monitor labor, inventory, scheduling, and other key business metrics.
• Serve as a leader on the floor, supporting both Front of House and Back of House operations.
• Partner with the General Manager to achieve restaurant goals and develop future leaders.
• Respond to guest feedback and help create raving fans of the Via 313 brand.
• Foster a culture of accountability, teamwork, and continuous improvement.

Skills

Restaurant leadership

Coaching & development

Communication

Team motivation

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Via 313 in Austin, TX is hiring an Assistant General Manager to lead daily restaurant operations, coach a high-performing team, and partner with the General Manager to deliver the Via 313 brand experience. The role focuses on driving guest satisfaction, optimizing sales and labor, and maintaining food quality and safety in a fast-paced, high-volume setting.

A hands-on leader with 2–3 years of restaurant leadership, strong communication, and a commitment to developing others will thrive here; a