Assistant GM: Growth Leader for a Coffee Store

Bagel Brands; Maplewood (AL); On-site; USD 23,000 - 38,000; Full time

Job summary

Caribou Coffee Operating Company, Inc. is seeking an Assistant General Manager (AGM) in Maplewood, MN. This growth role partners with the General Manager to lead store operations, drive guest satisfaction, and develop future leaders who think strategically about the business.

You will coach team members, manage shifts, and help hit sales goals while upholding Caribou’s core values. The AGM path emphasizes growth, learning, and ownership within a collaborative environment.

Qualifications

• Restaurant/retail experience with strong customer service
• Able to work early mornings/evenings/holidays/weekends
• Must be at least 18 years of age

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with enthusiasm and excellence
• Develops understanding of the business to reach General Manager level within a year
• Creates genuine connections with guests and teaches the team to do the same
• Drives sales goals through speed and service; resolves issues calmly and professionally
• Manages administrative tasks and connects daily activities to overall business success
• Handles cash and enforces cash-handling policies on shift
• Manages orders, inventory, waste, and rotation of stock
• Leads with a global view of the Caribou brand and company-wide priorities
• Embodies core values and fosters a positive team culture
• Seeks feedback and growth opportunities to improve performance

Skills

Customer service

Supervisory experience

Education

High school diploma or GED

Job description

Caribou Coffee Operating Company, Inc. is seeking an Assistant General Manager (AGM) in Maplewood, MN. This growth role partners with the General Manager to lead store operations, drive guest satisfaction, and develop future leaders who think strategically about the business.

You will coach team members, manage shifts, and help hit sales goals while upholding Caribou’s core values. The AGM path emphasizes growth, learning, and ownership within a collaborative environment.