Assistant General Operations Manager

Epicured Inc.; City of Glen Cove (NY); On-site; USD 120,000 - 170,000; Full time

Job summary

Epicured is seeking an experienced Assistant General Manager to lead the flagship Glen Cove, NY facility. This senior role oversees production, food safety, quality, sanitation, logistics, and labor management, while developing future leaders and building scalable operational systems.

You will partner with the SVP of Operations to drive adherence to budget, KPIs, and continuous improvement initiatives in a regulated food manufacturing environment.

Qualifications

• Bachelor's degree or equivalent leadership experience.
• 8–10 years of progressive leadership in food manufacturing or high-volume ops.
• Minimum of 5 years leading managers and supervisors.
• Strong understanding of food safety regulations and manufacturing best practices.
• Experience leading large hourly workforces.
• Excellent organizational, analytical, and problem-solving skills.
• Strong financial and operational business acumen.
• Exceptional leadership, coaching, and communication skills.
• Proficiency with Microsoft Office and ERP systems.

Responsibilities

• Lead daily facility operations and align with SVP of Operations & GM.
• Oversee production, quality, sanitation, safety, and logistics.
• Coach and develop department managers and supervisors.
• Drive Lean and continuous improvement initiatives.
• Ensure regulatory compliance (FDA, HACCP, GMPs, OSHA).
• Manage labor budgets, KPIs, and cost-saving projects.
• Collaborate across Culinary, Procurement, Quality Assurance, Maintenance, Finance.
• Communicate effectively across all levels of the organization.

Skills

Leadership

Communication

Strategic planning

Problem solving

Financial acumen

ERP systems

MS Office

Education

Bachelor's degree in Operations Management, Business Administration, Engineering, Food Science, or Supply Chain

Tools

ERP systems

Microsoft Office

Job description

About Epicured

Epicured is a healthcare company committed to creating premium nutritional solutions,
designed by clinicians and curated by chefs, to combat chronic disease. Operating in a highly regulated food manufacturing environment, Epicured combines culinary excellence, operational discipline, and clinical nutrition to deliver exceptional products to customers across the country. As the company continues to expand its operations and geographic footprint, operational leadership will play a critical role in building the next generation of Epicured facilities.

Position Summary

Epicured is seeking an experienced, results-driven Assistant General Manager (AGM) to serve as the second-in-command of our flagship food manufacturing facility in Glen Cove, New York.

This is a senior operational leadership role responsible for helping oversee all aspects of daily facility operations, including production, food safety, quality, sanitation, logistics, labor management, continuous improvement, and leadership development.

The Assistant General Manager partners closely with the Senior Vice President of Operations & General Manager to ensure operational excellence while building the leadership capability necessary to support Epicured's continued growth.

This position is intended to develop a future General Manager capable of independently leading a manufacturing facility while supporting Epicured's long-term expansion strategy. As Epicured continues to grow into new markets and facilities, the Assistant General Manager will play a critical role in creating scalable operational systems and developing future leaders.

Key Responsibilities

Operational Leadership

• Partner with the SVP of Operations & General Manager in leading all daily facility
• operations.
• Ensure production schedules are executed safely, efficiently, and on time.
• Maintain exceptional standards for quality, food safety, and customer satisfaction.
• Lead daily operational meetings and communicate priorities across departments.
• Provide leadership coverage during vacations, travel, or other absences of the
• General Manager.
• Make timely operational decisions that support business objectives.
• Drive accountability across all operational departments.

Leadership & Talent Development

• Directly coach, mentor, and develop department managers and supervisors.
• Build a culture centered on accountability, ownership, teamwork, and continuous
• improvement.
• Conduct performance coaching and leadership development conversations.
• Support recruiting, interviewing, onboarding, and succession planning.
• Identify and develop future operational leaders.

Production & Manufacturing Excellence

• Monitor daily production performance and KPI attainment.
• Improve labor productivity and operational efficiency.
• Drive waste reduction initiatives.
• Improve schedule adherence and throughput.
• Ensure standardized work practices are consistently followed.
• Lead Lean Manufacturing and continuous improvement projects.
• Support implementation of new equipment, automation, and process
• improvements.

Food Safety, Quality & Regulatory Compliance

• Champion a culture where food safety and quality are never compromised.
• Ensure compliance with:
• FDA regulations
• HACCP
• GMPs
• OSHA requirements
• Internal food safety programs
• Partner closely with the Executive Chef and Operations Coordinator to maintain
• inspection readiness and regulatory compliance.

Financial & Operational Performance

• Assist in managing labor budgets and overtime.
• Monitor operational expenses.
• Analyze KPIs and identify improvement opportunities.
• Support annual planning and capital improvement projects.
• Drive cost-saving initiatives without compromising quality or service.

Cross-Functional Leadership

• Collaborate closely with: Culinary; Procurement; Inventory Control; Quality Assurance; Maintenance; Shipping & Logistics; Human Resources; Finance; Customer Experience; Product Development

Communication & Workforce Leadership

• Must be able to effectively communicate, build trust, and lead across all levels of the organization, from frontline production employees (many of whom are native spanish speakers) to executive leadership.

Qualifications

Required

• Bachelor's degree in Operations Management, Business Administration,
• Engineering, Food Science, Supply Chain, or a related field (or equivalent
• leadership experience).
• 8–10 years of progressive leadership experience in food manufacturing, food
• production, or high-volume manufacturing operations.
• Minimum of 5 years leading managers and supervisors.
• Demonstrated experience managing complex production operations.
• Strong understanding of food safety regulations and manufacturing best
• practices.
• Experience leading large hourly workforces.
• Excellent organizational, analytical, and problem-solving skills.
• Strong financial and operational business acumen.
• Exceptional leadership, coaching, and communication skills.
• Proficiency with Microsoft Office and ERP systems.

Preferred

• Professional proficiency in both English and Spanish strongly preferred.
• Experience leading a predominantly Spanish-speaking workforce.
• Experience in ready-to-eat meal manufacturing.
• Experience in FDA-regulated food manufacturing.
• HACCP Certification.
• Lean Manufacturing experience.
• Six Sigma certification.
• Experience supporting multi-site operations.
• Experience launching or expanding manufacturing facilities.