Assistant General Manager (WR)

The Edge Fitness Clubs LLC; Warrington Township (Bucks County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Free Gym Membership

Health Benefits

PTO & Holidays

401k

Discounts

Leadership Training

Education Reimbursement

Life Insurance

Long-Term Disability

EAP

Culture & Environment

Job summary

The Edge Fitness Clubs LLC is seeking an experienced Front Desk Manager to lead the club's front desk team. You will recruit, hire, schedule and coach staff while ensuring high-quality customer service and adherence to payroll budgets.

You will drive a positive, energetic culture, coordinate with club leaders, and implement development opportunities to help employees grow and deliver exceptional member experiences.

Qualifications

• Experience leading a front desk team and coordinating with other departments
• Strong staffing, interviewing and selection skills
• Proven ability to schedule staff within payroll budgets
• Excellent coaching and customer service skills
• Ability to build a positive, high-energy workplace that fosters improvement

Responsibilities

• Oversee front desk department, communicate with department heads on performance
• Recruit, interview and hire front desk staff for the club
• Authorize staffing changes including hires, promotions and terminations
• Schedule front desk team to meet goals while respecting payroll budgets
• Coach and develop front desk staff in sales and customer service
• Create a positive work environment that promotes continuous improvement

Job description

Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs!

What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives.

What We Offer YOU:

• We will give you a FREE Gym membership for you! Get your workout in during lunch or after shift!
• We "insure" you and your family stay healthy with our tiered Health Benefits: Medical, Dental & Vision.
• We work hard to play hard... take your vacation! PTO & Paid Holidays. Vacation days improve overall wellbeing!
• We make sure you plan for your future. Enroll in our 401k.
• We want you to save money! There are discounts on personal training, apparel, shake bar & Edge Kids!
• We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
• We want you to advance your education! Reimbursed training certifications!
• We protect you with our company paid Life insurance ($25k), and Long-Term Disability (LTD) and Employee Assistance Program (EAP)
• We will give you an awesome culture and fun work environment! Look forward to coming to work each day!

Who We ARE: When you work at the Best. Gym. Ever, you join the Best. Team. Ever. You'll walk into our clean and spacious gyms with a smile on your face and a pep in your step because you know you are about to change lives! High-five your team and get ready to move quickly! Combine your passion for fitness and love of people into your career at The Edge Fitness Clubs!

What We LOVE: People. Fitness. Teamwork. Fun. Changing Lives.

What We Offer YOU:

• We will give you a FREE Gym membership for you! Get your workout in during lunch or after shift!
• We "insure" you and your family stay healthy with our tiered Health Benefits: Medical, Dental & Vision.
• We work hard to play hard... take your vacation! PTO & Paid Holidays. Vacation days improve overall wellbeing!
• We make sure you plan for your future. Enroll in our 401k.
• We want you to save money! There are discounts on personal training, apparel, shake bar & Edge Kids!
• We want you to grow! Team builders, Leadership and Development training, all opportunities to advance!
• We want you to advance your education! Reimbursed training certifications!
• We protect you with our company paid Life insurance ($25k), and Long-Term Disability (LTD) and Employee Assistance Program (EAP)
• We will give you an awesome culture and fun work environment! Look forward to coming to work each day!

What You'll DO:

Team & People Management:

• Maintains managerial oversight for the front desk department (Front Desk Personnel and Maintenance) and communicates regularly with department heads regarding the performance of each department
• Recruits, interviews and ultimately makes the decision to hire new front desk employees into the club
• Authorizes and approves all staffing changes including new front desk hires, promotions and terminations
• Schedules all front desk employees to ensure the club is staffed properly to hit their goals while staying within the parameters of the payroll budgets
• Creates a positive and healthy workplace that fosters constant and never-ending improvement
• Provides the time to coach, train and develop each front desk staff member's sales and customer service skills through practice and training