Assistant General Manager, Student Housing & Operations

Yugo; Flagstaff (AZ); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401k + employer matching

Paid time off (PTO)

Paid holidays

Parental leave

Job summary

Yugo is seeking an Assistant General Manager at its Flagstaff community to oversee day-to-day property operations and support the General Manager. You will manage resident accounts, lead leasing activities, and coordinate with vendors to maintain high occupancy and service standards.

You will collaborate with teams to monitor budgets, ensure compliance with housing laws, and deliver exceptional resident experiences.

Qualifications

• High school diploma, GED or equivalent; in lieu of degree, equivalent experience in residential properties or rental operations.
• Minimum of one year of experience in residential properties or rental operations.
• Experience working in a property, university/college setting preferred.
• Entrata or other rental software experience.
• Strong interpersonal and communication skills; ability to build lasting relationships.
• Exceptional conflict-resolution skills with composure under pressure.
• Carbon Literacy Certification or willingness to undertake training.

Responsibilities

• Oversee daily property operations and ensure compliance with policies and standards.
• Manage resident accounts, rent collections, invoicing, deposits, and payments.
• Support lease renewals, retention initiatives, and eviction processes per policy and law.
• Maintain accurate resident records and lease files.
• Assist with monthly financial reporting, budgeting, and end-of-month close.
• Lead leasing and marketing efforts, conduct property tours, and process applications.

Skills

Interpersonal skills

Communication skills

Customer service

Conflict-resolution

Education

High school diploma or GED

Tools

Entrata

Job description

Yugo is seeking an Assistant General Manager at its Flagstaff community to oversee day-to-day property operations and support the General Manager. You will manage resident accounts, lead leasing activities, and coordinate with vendors to maintain high occupancy and service standards.

You will collaborate with teams to monitor budgets, ensure compliance with housing laws, and deliver exceptional resident experiences.