Assistant General Manager: Store Leadership & Ops

Bass Pro Shops; Fort Smith (AR); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Fort Smith, AR seeks an Assistant General Manager (AGM) to support the GM in overseeing store merchandising and operations, ensuring exceptional customer service and efficient financial performance.

The AGM will supervise departments, drive training, schedules, and payroll plans, and lead a team dedicated to world‑class service while upholding safety and brand standards. Strong leadership, communication, and analytical skills are essential to deliver results.

Qualifications

• Minimum 5+ years in big box, high-volume management.
• Experience supervising multiple departments.
• Strong financial acumen and scheduling.
• Excellent communication and leadership skills.

Responsibilities

• Oversee store merchandising and operations to meet goals.
• Direct supervision of Receiving, Customer Service, Maintenance, and Sales.
• Coordinate training and performance evaluations.
• Develop sales and payroll plans and ensure budget adherence.
• Ensure compliance with company policies and standards.

Skills

Big box mgmt

Leadership

Customer service oriented

Operations management

Interpersonal skills

Performance coaching

Budgeting & forecasting

Tools

POS systems

Inventory software

Job description

Bass Pro Shops in Fort Smith, AR seeks an Assistant General Manager (AGM) to support the GM in overseeing store merchandising and operations, ensuring exceptional customer service and efficient financial performance.

The AGM will supervise departments, drive training, schedules, and payroll plans, and lead a team dedicated to world‑class service while upholding safety and brand standards. Strong leadership, communication, and analytical skills are essential to deliver results.