Assistant General Manager - Stephanie's - BOS Airport

Paradies Na; Boston (MA); On-site; USD 70,000 - 81,000; Full time

Job summary

A leading airport concessionaire seeks an Assistant General Manager for its location at Boston Airport. The role involves ensuring exceptional guest service, managing a diverse workforce, and maintaining high standards of operations. Successful candidates will have substantial restaurant management experience and be committed to fostering a positive workplace environment.

Benefits

Medical Benefits

Company Paid Time Off

Paid Holidays

401K Program

Transportation and parking assistance

Merchandise and dining discounts

Associate recognition Programs

Qualifications

• 3-5 years of restaurant management experience.
• Obtain Serv Safe certification within six months.
• Proficient in preparing reports and record keeping.

Responsibilities

• Ensure positive guest service and resolve complaints.
• Drive sales and assess operational performance.
• Maintain cleanliness and food quality standards.

Skills

Food planning and preparation

Personnel management

Problem-solving

Mathematics

Education

Serv Safe Food Manager’s Certification

Tools

Microsoft Office

Job description

Assistant General Manager - Stephanie's - BOS Airport

Job Category: F&B Management

Requisition Number: ASSIS016140

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• Posted : May 21, 2025
• Full-Time
• On-site
• Salary : $70,000 USD per year

Locations

Showing 1 location

East Boston, MA 02128, USA

Description

Paradies Lagardère is an award-winning and innovative Airport Concessionaire. We are looking for passionate individuals to fill our roles in a retail and dining environment that is diverse and inclusive. Opportunities will find you immersed in a rewarding environment in our award-winning concepts that have kept travelers coming back year after year.

Great Reasons to Work with Us

• Medical Benefits
• Company Paid Time Off
• Paid Holidays
• 401K Program
• Associate recognition Programs
• Merchandise and dining discounts
• Transportation and parking space assistance

How You can Make a Difference

• Working for Paradies Lagardère provides you with the opportunity to create a meaningful and positive impact on your community and the environment.
• As airport travel returns to normalcy in a post-COVID-19 world, our nationwide employees are upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.
• Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.
• Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning.
• Must have a passion for the guest!
• Maintain a professional restaurant image, including restaurant cleanliness, food quality and presentation standards, and grooming standards.
• Be a visible presence, available to members of your team, guests, and airport partners. Monitor the performance of your team and operational systems, making adjustments, as necessary.
• Ensure positive guest service in all areas. Investigate and resolve complaints concerning food quality and service, responding to guests and General Manager with a resolution within 24 hours. Take all appropriate actions to turn dissatisfied guests into return guests.
• Drive top line sales and profitability.
• Demonstrate the ability to adapt and adjust readily to fast-moving, ever-changing circumstances, and utilize problem-solving skills and resourcefulness to solve situations.

Position Qualifications:

• 3-5 years of restaurant management experience.
• Obtain and maintain current Serv Safe Food Manager’s Certification within six months of hire/promotion.
• Ability to lift a minimum of 25 lbs. and perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances.
• Standing for long periods and the ability to work in an environment with varying temperatures.
• A combination of practical experience and education will be considered as an alternative.
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
• Must agree to work various shifts in a 7/365 team-oriented environment. The schedule is determined by business needs.
• Proficiency required in reading, writing, Microsoft Office, and mathematics.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance
• 3 years

Shift:

Day Shift (Required)

Night Shift (Required)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.