Assistant General Manager, San Fernando Valley

Equinox; California; On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Complimentary Club membership

Industry-leading commission potential

Competitive salary and benefits

Job summary

Equinox in San Fernando Valley is seeking an Assistant General Manager to lead a dynamic team across Front Desk, Maintenance, and Kids' Club. You will influence performance, recruit and train staff, manage schedules and budgets, and ensure outstanding member service.

You will work with the General Manager to support ancillary departments, monitor goals, and maintain club safety and cleanliness. Location flexibility and strong leadership are essential.

Qualifications

• Leadership and management experience in a service/hospitality setting.
• Strong communication and customer service skills.
• Experience with budgeting and payroll and general operations management.

Responsibilities

• Influence and inspire a dynamic workforce.
• Interview, hire, train, and manage Front Desk, Maintenance, and Kids' club departments to meet brand standards and payroll budgets.
• Complete staff performance evaluations monthly and annually.
• Adhere to monthly ordering timeline and supply budgets.
• Ensure a high level of customer service to club members.
• With General Manager, support ancillary departments and sales.
• Monitor monthly departmental goals and projections.
• Ensure cleanliness of club per Equinox standards.
• Ensure risk management and loss prevention procedures are followed and safety monitored.
• Assist with other projects or responsibilities delegated by the General Manager.
• Be open to location reassignment and flexible schedules as needed.

Skills

Leadership

Management experience

Customer service

Time management

Communication skills

Financial management

Education

Bachelor's degree

Job description

Assistant General Manager, San Fernando Valley

Overview

WHO WE ARE

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.

WHAT WE DO

We create premium, immersive experiences where performance, hospitality, design, and human connection converge - and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work. Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands-on, and careers are built by those who want to operate at the highest level. At Equinox, we don't just offer opportunities-we offer long-term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

Job Description

RESPONSIBILITIES:

• Influence and inspire a dynamic work force
• Interview, hire, train, and manage Front Desk, Maintenance, and Kids' club departments to meet the Equinox brand standards - assist departments in developing schedules and ensuring adherence to payroll budgets
• Complete staff performance evaluations monthly and annually
• Adhere to monthly ordering timeline and supply budgets
• Ensure a high-level of customer service to club members
• With partnership of General Manager, support ancillary departments and sales
• Awareness of monthly departmental goals and monthly projections
• Ensure cleanliness of club per Equinox's company standard
• Ensure the club is following proper Risk Management and Loss Prevention procedures - Monitor safety and security of club
• Help facilitate all other projects or responsibilities as delegated by the General Manager
• Must be open to location reassignments - must be able to work flexible schedules dependent on the needs of the business

Qualifications

• Qualified candidates must have proven leadership ability with 1-3 years of management experience in a operational management industry
• Strong verbal and written communication skills
• High touch customer service experience preferred
• Effective time management and follow up skills
• Financial management experience
• Bachelor's Degree preferred
• Will be provided via Assistant General Manager onboarding manual

PHYSICAL REQUIREMENTS

• Ability to lift 25 pounds
• Able to be mobile throughout the facility all day

Additional Information

AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:

• We offer competitive salary, benefits, and industry leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

Pay Transparency: $75,000 Annually

Locations can vary between Pasadena to Westlake Village.

Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/

All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.