Assistant General Manager | Ruoff Music Center

Legends Hospitality, LLC; United States; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

Paid vacation

401k plan

Job summary

Legends Global seeks an Assistant General Manager for Ruoff Music Center in Noblesville, IN. The role directs day-to-day venue operations, guest experience, and hospitality, reporting to the General Manager.

The AGM collaborates with the leadership team to drive revenue, compliance, and service excellence. The ideal candidate has 3–5 years of management experience in high-volume foodservice, with strong communication skills and a track record of team development.

Qualifications

• Bachelor’s degree with 3–5 years of management experience in contract foodservice, preferably in a sports/entertainment venue.
• Experience in high-volume foodservice accounts, concessions, premium services, and beverage programs.
• Strong written/verbal communication skills with ability to multi-task and meet deadlines.

Responsibilities

• Uphold Legends Global standards for quality and performance in all food & beverage operations.
• Innovate the guest experience by balancing creativity with practical implementation.
• Oversee the operations leadership team, including talent development and performance management.
• Assist in developing yearly operational budgets to ensure fiscal soundness.
• Oversee monthly inventory for all departments.
• Prepare and submit reports and monthly projections as required.
• Coordinate with subcontractors and vendors to ensure contract terms and pricing.
• Ensure compliance with federal, state, local, and Legends regulations (alcohol, OSHA, payroll, EEO).
• Perform additional related duties as needed.

Skills

People management

P&L accountability

Operations management

Foodservice / concessions

Budgeting

Education

Bachelor's degree

Tools

POS Systems

MS Office (Word/Excel/PowerPoint)

Job description

THE ROLE: Assistant General Manager LOCATION: Ruoff Music Center | Noblesville, IN

ABOUT LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center — from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking. With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win — shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

ABOUT THE ROLE

The Assistant General Manager (‘AGM’) is responsible for effectively and profitably managing and directing all day-to-day aspects of the venue’s operations including. Utilizing initiative and independent judgment closely with the General Manager in planning, directing and managing the day-to-day operations of the venue, the AGM has responsibility for all aspects of hospitality and managing the operation, including guest experience, event innovation, sales and revenue generation and delivering a return on investment to key stakeholders. The AGM ensures implementation of the level of hospitality associated with Legends Global, with the objective of exceeding guest expectations and increased profits. They will hold the property leadership team accountable for strategy execution and guides their individual professional development. The AGM reports to the General Manager.

ABOUT RUOFF MUSIC CENTER

Legends Global is proud to partner with Live Nation at Ruoff Music Center, a 24,500 capacity outdoor amphitheater located at 12880 East, 146th Street, Noblesville, Indiana. The venue was opened for the general public in 1989. Formerly, the amphitheater was known as Deer Creek Music Center, Verizon Wireless Music Center, and Klipsch Music Center. Ruoff Music Center is the most prominent outdoor music center of central Indiana and Live Nations number one venue in the country for ticket sales and food & beverage revenue.

WHAT YOU’LL DO (KEY RESPONSIBILITIES & OUTCOMES)

• Uphold Legends Global standards for quality and performance in all phases of the food and beverage operations


• Constantly innovate the guest experience – food, service, communications, etc. by balancing creativity with practical implementation.


• Oversee operational management team, including developing talent, promoting from within, coaching, and performance management


• Assist in developing yearly operational budgets that result in a fiscally sound operation – including product levels and pricing.


• Oversee monthly inventory for all departments


• Verify, prepare and submit reports/monthly projections as required


• Work closely with various sub-contractors and vendors to ensure all standards are met, terms of contract are followed and pricing is negotiated


• Ensure unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.


• Performing additional related duties, tasks and responsibilities as required

WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)

The ideal candidate will have a bachelor’s degree with a minimum of 3-5 years management experience in the contract foodservice industry, preferably in a sports and entertainment venue. Ideal candidates must have experience in high volume, foodservice accounts, preferably in concessions, premium services and beverage programs for a sports and/or entertainment venue. Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment. Experience working in both union and non-union environment is preferred. Previous P&L accountability and/or contract-managed service experience preferred. Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems is required. Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills. Bilingual in Spanish a plus.

KEY LEADERSHIP ATTRIBUTES

Carries out supervisory responsibilities in accordance with Legends Global's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

WORK ENVIRONMENT & TRAVEL

This is an onsite role based in Noblesville, IN. You must be flexible to work extended hours due to business requirements including late nights, weekends and holidays when in season. At Legends Global, our people power every success. You’ll work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. If you’re driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you’ll thrive here.

COMPENSATION

Legends Global offers a competitive salary commensurate with experience, skills, and qualifications and a generous total rewards package, including medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. #LI-EC1

OUR Work Experience

Our work experience is the combination of everything that’s unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.