Assistant General Manager - Retail - Asheville Regional Airport

Paradies Lagardère - Retail; Fletcher (NC); On-site; USD 35,000 - 65,000; Full time

Job summary

An exciting opportunity awaits at a leading airport concessionaire! As an Assistant General Manager, you will lead a stellar team and ensure exceptional customer experiences are delivered daily. This role is perfect for someone with retail and sales experience who thrives in a fast-paced environment. You will partner with the General Manager to implement company policies and drive key performance metrics. With career advancement opportunities across North America and a fun work environment, this position promises to be both rewarding and dynamic. Join us in creating memorable experiences for our customers!

Benefits

Career Advancement Opportunities

Bonus Potential

Fun Work Environment

Company Contributed Medical Benefits

Company Paid Time Off

Associate Recognition Programs

Merchandise Discounts

Free Parking

Qualifications

• Experience in retail and sales with a focus on customer service.
• Strong communication and collaborative skills are essential.

Responsibilities

• Provide first-class service to customers and drive brand loyalty.
• Lead teams in recruitment, training, and performance management.

Skills

Customer Service

Retail Experience

Sales Skills

Communication Skills

Team Collaboration

Flexibility

Tools

POS Systems

Computer Proficiency

Job description

Our location in Tampa International Airport is now hiring an Assistant General Manager, full time salaried.

The ideal candidate will have retail and sales experience and a desire to join an exciting, energetic, and trend-setting airport concessionaire. This role drives the company’s key performance metrics by delivering an exceptional customer store experience through the associates they manage.

Great Reasons to Work with Us

• Lead a stellar team
• Career Advancement Opportunities across North America (we have operations in 100+ airports in North America)
• Bonus Potential
• Fun Work Environment
• Company Contributed Medical Benefits
• Company Paid Time Off
• Associate Recognition Programs
• Merchandise Discounts
• Free Parking

Position Description Summary:

The Assistant General Manager is responsible for the daily execution of:

• Providing First Class Service to every customer
• Driving the company’s brand loyalty
• Partnering with the General Manager to ensure consistent and timely execution of company policies and procedures
• Providing leadership to various teams, including and not limited to recruitment, training and development, performance management of team members.
• Being accountable for KPIs as assigned

POSITION REQUIREMENTS & QUALIFICATIONS:

• Put the customer first at all times (internal and external)
• Be a best-in-class service role model and champion by providing on-the-job training & guidance to sales associates consistent with company practices.
• Ability to work in a fast-paced and deadline-oriented environment
• Strong verbal and written communication skills
• Collaborative skills and ability to work well within a team
• Ability to work a flexible schedule, including holidays, nights, and weekends
• Ability to pass the Federal Criminal History Record Check and Paradies Lagardère Background Check.
• Proficiency in POS and Computer work, lifting (up to 40 lbs.), long standing periods, climbing, and bending.