Assistant General Manager - Retail - Asheville Regional Airport

Paradies Lagardère; Fletcher (NC); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as an Assistant General Manager at a bustling airport location. This dynamic role involves leading a stellar team to provide first-class service while driving key performance metrics. You'll partner with the General Manager to ensure seamless operations, focusing on recruitment, training, and performance management. With opportunities for career advancement across North America, this position offers a fun work environment and various perks, including company-contributed medical benefits and merchandise discounts. If you thrive in a fast-paced setting and are passionate about customer satisfaction, this is the perfect opportunity for you.

Benefits

Career Advancement Opportunities

Bonus Potential

Fun Work Environment

Company Contributed Medical Benefits

Company Paid Time Off

Associate Recognition Programs

Merchandise Discounts

Free Parking

Qualifications

• Strong customer service orientation and retail experience required.
• Ability to work in fast-paced environments and manage teams effectively.

Responsibilities

• Deliver exceptional customer service through effective team management.
• Ensure consistent execution of company policies and drive brand loyalty.

Skills

Customer Service

Sales Experience

Communication Skills

Team Collaboration

Flexibility

Tools

POS Systems

Computer Skills

Job description

Our location in Tampa International Airport is now hiring Assistant General Manager, full time salaried.

The ideal candidate will have retail and sales experience and a desire to join an exciting, energetic, and trend-setting airport concessionaire. This role drives the company’s key performance metrics by delivering an exceptional customer store experience through the associates they manage.

Great Reasons to Work with Us:

• Lead a stellar team
• Career Advancement Opportunities across North America (we have operations in 100+ airports in North America)
• Bonus Potential
• Fun Work Environment
• Company Contributed Medical Benefits
• Company Paid Time Off
• Associate Recognition Programs
• Merchandise Discounts
• Free Parking

Position Description Summary:

The Assistant General Manager is responsible for the daily execution of:

• Providing First Class Service to every customer
• Drive the company’s brand loyalty
• Partnering with the General Manager to ensure consistent and timely execution of company policies and procedures
• Provide leadership to various teams, including and not limited to recruitment, training and development, performance management of team members.
• Accountable for KPIs as assigned

Position Requirements & Qualifications:

• Put the customer first at all times (internal and external)
• Be a best in first class service role model and champion by providing on the job training & guidance to sales associates consistent with company practices.
• Ability to work in a fast-paced and deadline-oriented environment
• Strong verbal and written communication skills
• Collaborative skills and ability to work well within a team
• Ability to work a flexible schedule, including holidays, nights and weekends
• Ability to pass the Federal Criminal History Record Check and Paradies Lagardère Background Check.
• POS and Computer work, lifting (up to 40 lbs.), long standing periods, climbing, bending.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail and Restaurants