Assistant General Manager — Restaurant Ops & Guest Experience

CAVA - Cumberland Avenue; Knoxville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Early Wage Access

Health, Dental, Vision, and Telemedicine

401k enrollment with company contribution

Paid sick leave, parental leave, and community service leave

Free meal for every shift worked

Job summary

CAVA - Cumberland Avenue in Knoxville, TN, is looking for an Assistant General Manager (AGM) to assist in overseeing daily restaurant operations. Responsibilities include ensuring high food quality and service standards, managing inventory, and developing team members. The ideal candidate has 1-2 years of supervisory experience, strong leadership skills, and a proven track record in customer service. CAVA offers benefits such as early wage access, health coverage, and a free meal per shift worked.

Qualifications

• 1-2 years of experience in a supervisory or management role within the restaurant or hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proven track record of delivering exceptional customer service.

Responsibilities

• Assist the General Manager in managing daily restaurant operations.
• Ensure adherence to CAVA’s standards for food quality, service, and cleanliness.
• Oversee inventory management, supply ordering, and cost control.
• Enhance the guest experience by upholding high service standards.

Skills

Leadership skills

Customer service

Communication skills

Conflict resolution

Financial management

Job description

CAVA - Cumberland Avenue in Knoxville, TN, is looking for an Assistant General Manager (AGM) to assist in overseeing daily restaurant operations. Responsibilities include ensuring high food quality and service standards, managing inventory, and developing team members. The ideal candidate has 1-2 years of supervisory experience, strong leadership skills, and a proven track record in customer service. CAVA offers benefits such as early wage access, health coverage, and a free meal per shift worked.