Assistant General Manager — People & Guest Experience Leader

MOM; Waldorf (MD); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision

401k + match

Employee discount 30%

Paid time off

Child bonding leave

Job summary

MOM in the DMV area is expanding and seeking an Assistant General Manager to lead a dedicated team and drive excellence in guest experience. You will mentor staff, partner with leaders, and model mindful leadership to deliver top-quality service and wellness product standards.

The ideal candidate has a track record of success in front-of-house operations, can train employees on key processes, and thrives in a fast-paced environment.

Qualifications

• Leadership or management experience preferred.
• Ability to train employees on key operational elements.
• Strong focus on customer experience.

Responsibilities

• Lead and develop the team with mindful leadership.
• Ensure exceptional customer experience and service standards.
• Train and onboard staff on operational processes and best practices.
• Collaborate with leaders and jump in to assist when needed.

Skills

Team leadership

Customer service focus

Training employees

Team player

Job description

MOM in the DMV area is expanding and seeking an Assistant General Manager to lead a dedicated team and drive excellence in guest experience. You will mentor staff, partner with leaders, and model mindful leadership to deliver top-quality service and wellness product standards.

The ideal candidate has a track record of success in front-of-house operations, can train employees on key processes, and thrives in a fast-paced environment.