Assistant General Manager — Customer Experience Leader

MOM's Organic Market; Millbrook (MD); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401k and 401k matching

30% employee discount

Paid time off

Child and bonding leave

Job summary

MOM's Organic Market is expanding its DMV team and seeking an Assistant General Manager to lead store operations with a focus on customer experience and team development. You will train staff, drive excellent service, and jump in to assist as needed in a fast-paced environment.

The role offers a comprehensive benefits package and yearly compensation around $60,000, with opportunities to grow within the company and promote from within.

Qualifications

• Passion for team development and mindful leadership.
• Laser-like focus on the customer experience.
• Ability to train employees on key operational elements.
• A team player who can jump in and assist when needed.

Responsibilities

• Lead and develop the store team to deliver excellent customer service.
• Oversee daily operations to ensure smooth execution and efficiency.
• Coach and train staff on standard operating procedures and policies.
• Support coworkers and management to maintain a positive, high-performing work environment.

Skills

Team leadership

Customer experience

Employee training

Team player

Job description

MOM's Organic Market is expanding its DMV team and seeking an Assistant General Manager to lead store operations with a focus on customer experience and team development. You will train staff, drive excellent service, and jump in to assist as needed in a fast-paced environment.

The role offers a comprehensive benefits package and yearly compensation around $60,000, with opportunities to grow within the company and promote from within.