Assistant General Manager - New Hotel Opening

Concord Hospitality Enterprises; Charlotte (NC); On-site; USD 128,000 - 150,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability options

401(k) with company match

Tuition assistance

Discounted room rates

Career development

Job summary

Concord Hospitality is seeking an exceptional Assistant General Manager to join the opening leadership team at The Beckworth, a Curio Collection by Hilton hotel debuting in Uptown Charlotte later this year. This is an exciting opportunity for a passionate hospitality leader to help shape the culture, guest experience, and operational success of a landmark new property from day one.

The ideal candidate is a hands-on leader who can inspire teams, drive operational excellence, and deliver strong

Qualifications

• Minimum 5 - 7 years of hospitality management experience in a full-service hotel environment.
• Experience in a hotel opening operating environment.
• Strong leadership and team development skills that coach a team in a high performance environment.
• Excellent communication, interpersonal, and organizational abilities.
• Proven track record in guest satisfaction and employee engagement.
• Knowledge of hotel operations, budgets, and financial reporting.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities

• Manage day-to-day operation ensuring brand and company standards.
• Mentor and coach leadership team that reports to them.
• Ensure accountability for property performance, including financial, service optimization, guest and employee satisfaction.
• Maintain current licenses and permits as prescribed by local, state, and federal agencies.
• Provide a safe working environment in compliance with OSHA/MSDS.
• Ensure compliance with all corporate accounting procedures.
• Covers departmental leadership shifts as needed, including nights, weekends and holidays.
• Assist and approves department managers’ scheduling against guest and hours/occupied room goals.
• Assist team supervisors and managers with constructive coaching and counseling.
• Focused on guest satisfaction scores and strategies for improvement.
• Provide excellent customer service by being readily available/approachable for all guests.
• Assist managers in proactive hiring and ensures appropriate staffing levels in all areas.

Skills

Hospitality management experience

Hotel opening environment

Leadership and team development

Communication skills

Guest satisfaction

Budgets and financial reporting

Flexible work hours

Job description

Concord Hospitality is seeking an exceptional Assistant General Manager to join the opening leadership team at The Beckworth, a Curio Collection by Hilton hotel debuting in Uptown Charlotte later this year. This is an exciting opportunity for a passionate hospitality leader to help shape the culture, guest experience, and operational success of a landmark new property from day one.

The ideal candidate is a hands-on leader who can inspire teams, drive operational excellence, and deliver strong