Assistant General Manager: Lead Team, Profit & Guest Experience

Taco Bell; Forest Hill (TX); Hybride; USD 48 000 - 60 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Bonus potential

Medical benefits from day 1

Paid time off

Free meals

Career advancement

6% 401k match

Tuition reimbursement programs

Résumé du poste

Taco Bell is seeking an Assistant General Manager to support the Restaurant General Manager, uphold brand standards, and train and motivate the team to deliver exceptional guest experiences.

In this role you will manage daily operations in the GM's absence, coach staff, assist with P&L, scheduling, inventory, and safety compliance, while promoting equity and belonging.

Qualifications

• 3+ years of restaurant/retail management experience.
• Assist with P&L management, cash control, inventory, and labor.
• Ensure staff training and resources are provided.
• Champion Taco Bell's culture, equity and belonging.
• Lead recognition, collaboration and motivation.

Responsabilités

• Lead by example, training, coaching, and recognizing the team.
• Oversee operations in the GM's absence and maintain standards.
• Recruiting and hiring Team Members with equitable practices.
• Support with profit and loss management and financial review.
• Ensure health, safety and food safety standards are followed.

Connaissances

Restaurant/retail management

People leadership

Communication

Training & coaching

P&L management

Description du poste

Assistant General Manager

About the Job:

As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching, and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!

In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day:

• Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs.
• Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence. Take charge of restaurant operations in the GM's absence.
• Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary.
• Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging.
• Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management.
• Review financial reports and take appropriate actions to optimize performance.
• Support the GM in facility maintenance and ensure health and safety standards are consistently followed.

Is this you?

• 3+ years of restaurant/retail management experience.
• Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports.
• Ensure all employees receive proper training and resources.
• Champion Taco Bell's culture and values, promoting equity, inclusion, and belonging in the restaurant.
• Lead efforts in individual and team recognition, collaboration, and motivation.
• Identify and recruit exceptional talent, supporting the GM in the hiring process.
• Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees.
• Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard:

• Competitive pay
• Bonus potential
• 3 weeks' paid time off
• Free bachelor's degree and scholarship and other tuition reimbursement programs
• Free meals
• Career advancement and professional development
• Medical benefits from day 1
• Health and wellness programs
• 401k retirement plan with 6% match
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Más earth! Commitment to a sustainable future

The range for this role is $52,000-65,000/year. Compensation may vary based on geographic location and experience.