Assistant General Manager - Lead Ops & Guest Experience

Fazoli's; Ankeny (IA); Presencial; USD 55.000 - 73.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision

Bonus Potential

Free Meals while Working*

Tuition Reimbursement/ GED Assistance

Life Insurance

Short & Long Term Disability

Direct Deposit

Referral Bonus

Tenure Recognition

Holiday Pay (Thanksgiving & Christmas)

Opportunity for Advancement

Sick Pay

Uniforms

Vacation

Company Match 401k

Employee Assistance Program (ComPsych)

Unity Care

Company Chaplain

Descripción de la vacante

Fazoli’s in Ankeny, IA is seeking an Assistant General Manager to support the General Manager in overseeing daily restaurant operations, ensuring top customer service, food quality, and efficiency.

The AGM will lead staff, assist in recruiting and training, and help drive profitability while maintaining Fazoli’s standards. Prior restaurant experience may qualify, and Fazoli’s offers a comprehensive benefits package.

Formación

• Prior restaurant experience may qualify.

Responsabilidades

• Assist the General Manager in leading, developing, and motivating the restaurant staff to achieve performance goals and high service standards.
• Help recruit, train, and onboard new employees, ensuring they understand company policies, procedures, and expectations.
• Provide ongoing coaching and feedback to staff, helping them improve performance and develop professionally.
• Ensure staffing levels are appropriate during shifts, making adjustments as needed based on guest volume and operational needs.
• Foster a positive work culture, maintaining high team morale and encouraging collaboration.
• Oversee day-to-day operations during shifts, ensuring smooth workflow from food preparation to guest service.
• Ensure food quality, presentation, and consistency are maintained according to Fazoli’s standards.
• Monitor restaurant operations, including guest service, inventory control, and cleanliness, to ensure the highest levels of efficiency and customer satisfaction.
• Support the General Manager in managing the restaurant’s overall operations to ensure it meets company goals and compliance standards.
• Ensure a high level of customer satisfaction by maintaining excellent service and addressing all guest needs.

Descripción del empleo

Fazoli’s in Ankeny, IA is seeking an Assistant General Manager to support the General Manager in overseeing daily restaurant operations, ensuring top customer service, food quality, and efficiency.

The AGM will lead staff, assist in recruiting and training, and help drive profitability while maintaining Fazoli’s standards. Prior restaurant experience may qualify, and Fazoli’s offers a comprehensive benefits package.