Assistant General Manager - Lead Operations & People Growth

Applegreen Travel Plazas; Hillside (NJ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k) with Company Match

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Paid Time Off

Flexible Schedules

Job summary

Applegreen USA Welcome Centers Central Services is seeking an Assistant General Manager for Auntie Anne’s and Cinnabon venues. This role supports the General Manager to ensure smooth day-to-day operations and provides an entry pathway into management with training in leadership, decision-making, and discretion.

The position emphasizes delivering performance feedback, supervising non-management staff, coaching shifts, and maintaining brand standards while fostering positive customer relations and

Qualifications

• Strong leadership and management skills with proven ability to motivate and inspire a team.
• Excellent customer service abilities and positive attitude.
• Excellent verbal and communication skills with a sharp business acumen.
• Basic food safety understanding and practice.

Responsibilities

• Assist in day-to-day operations and ensure smooth store performance.
• Supervise staff and shift supervisors, set goals, and communicate objectives.
• Manage cash handling and daily reports, adhering to brand standards.
• Address customer needs and resolve issues to maintain positive relationships.
• Maintain clean, inviting store appearance and inventory accuracy.

Skills

Leadership

Customer service

Verbal communication

Business acumen

Food safety

Team motivation

Education

High school diploma or equivalent

Job description

Applegreen USA Welcome Centers Central Services is seeking an Assistant General Manager for Auntie Anne’s and Cinnabon venues. This role supports the General Manager to ensure smooth day-to-day operations and provides an entry pathway into management with training in leadership, decision-making, and discretion.

The position emphasizes delivering performance feedback, supervising non-management staff, coaching shifts, and maintaining brand standards while fostering positive customer relations and