Assistant General Manager: Lead Hotel Ops & Growth

Humanitarian Hotels; Charlottesville (VA); On-site; USD 77,000 - 104,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance options

401k Plan

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discount marketplace

Job summary

Schulte Hospitality Group is seeking an Assistant General Manager for the Charlottesville location. This full-time role involves leading hotel operations under the General Manager, managing budgets, and driving guest satisfaction while upholding brand standards.

The position requires at least two years of experience in an Assistant General Manager role and a Bachelor's Degree in Hospitality Management or Business.

Qualifications

• Minimum of two (2) years' experience as an Assistant General Manager
• Bachelor's Degree in Hospitality Management or Business preferred.

Responsibilities

• Oversee hotel operations under the direction of the General Manager
• Manage budgets and financial plans and control expenditure
• Ensure overall guest satisfaction to drive brand metrics
• Ensure compliance with brand standards
• Maintaining statistical and financial records
• Setting and achieving sales and profit targets
• Recruiting, training, and monitoring staff
• Planning work schedules for individuals and teams
• Meeting and greeting customers
• Dealing with customer complaints and comments
• Addressing problems and troubleshooting
• Ensuring events and conferences run smoothly
• Supervising maintenance, supplies, renovations, and furnishings
• Dealing with contractors and suppliers
• Ensuring security is effective
• Carrying out inspections of property and services
• Ensuring compliance with licensing laws, health and safety, and other statutory regulations
• Perform various other duties as assigned to meet business objectives

Skills

Communication

Team leadership

Attention to detail

Financial acumen

Microsoft Office

Education

Bachelor's Degree in Hospitality Management or Business

Tools

Microsoft Office

Job description

Schulte Hospitality Group is seeking an Assistant General Manager for the Charlottesville location. This full-time role involves leading hotel operations under the General Manager, managing budgets, and driving guest satisfaction while upholding brand standards.

The position requires at least two years of experience in an Assistant General Manager role and a Bachelor's Degree in Hospitality Management or Business.