Assistant General Manager — Lead a Fast-Paced Team

Jersey-Mike; Florida; On-site; USD 42,000 - 54,000; Full time

Job summary

Jersey Mike's Subs in the United States is seeking an Assistant General Manager to lead daily operations, ensure exceptional customer service, and uphold quality standards across the store. You will manage a small crew and coordinate activities to deliver top-tier subs with a friendly, efficient team.

Ideal candidates have QSR experience and a Serve Safe certification, with strong communication skills and a passion for guest satisfaction.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year QSR experience preferred.
• Serve Safe Certification is required.
• Must be 18 years or older to operate slicer.
• Reliable transportation required.

Responsibilities

• Maintain a restaurant that is noticeably cleaner than others.
• Work in a fast-paced, team-driven atmosphere.
• Ability to multitask and work with a sense of urgency.
• Interface with customers and provide an exceptional experience.
• Full understanding of accountability and integrity terms.
• Key Holder responsibilities.
• Open and close store operations.
• Knowledge of bread baking and prep.
• Lead a crew of 3 to 7 people.
• Proficient in slicing.
• Create employee schedules.
• Place inventory orders.
• Fill in for Manager in all capacities when needed.
• Assist in employee training.
• Lead by example.
• Participate in management meetings and strategy sessions.

Skills

QSR experience

Product knowledge

Fast-paced

Growth mindset

Guest communication

Jersey Mike's training

Schedule reliability

Education

High school diploma or equivalent

Serve Safe Cert

Job description

Jersey Mike's Subs in the United States is seeking an Assistant General Manager to lead daily operations, ensure exceptional customer service, and uphold quality standards across the store. You will manage a small crew and coordinate activities to deliver top-tier subs with a friendly, efficient team.

Ideal candidates have QSR experience and a Serve Safe certification, with strong communication skills and a passion for guest satisfaction.