Assistant General Manager - Jared Jewelers - Meridian Square

Sterling Jewelers Inc.; Aurora (IL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Paid Time Off

Paid holidays

Tuition reimbursement

Training and career development

Merchandise discounts

Incentive trips

Job summary

Signet Jewelers Limited in Aurora, IL seeks an Assistant General Manager to lead daily store performance, coach teams, and deliver elevated customer experiences in a luxury retail setting.

You will partner with the General Manager to maintain brand standards, develop talent, and drive consistent selling, service, and operational excellence across shifts.

Qualifications

• Ability to deliver sales results and coach others to improve performance.
• Strong communication, planning, and team leadership skills.
• Professional presence and a positive, team-first approach.

Responsibilities

• Drive store performance through daily business rhythms and coaching.
• Reinforce behaviors tied to conversion, appointments, clienteling, and follow-up.
• Lead visual standards, promotions, and operational priorities.
• Maintain inventory, compliance, and security standards.
• Deliver elevated customer experiences and guide interactions.
• Coach & develop store team members and onboarding.

Skills

Sales leadership

Coaching

Customer service

Communication

Team leadership

Job description

Assistant General Manager

At Jared, we deliver Accessible Luxury. Exceptional Careers. The Assistant General Manager is a culture carrier, floor leader, and coach who helps bring the Jared Brand Promise to life through daily execution, team development, and elevated customer experiences. This role partners closely with the General Manager to lead performance, develop talent, and maintain a luxury-standard environment while creating consistency in selling, service, and operational excellence. You don't just help run the business – you help shape the experience customers remember and the team culture that drives results.

What You’ll Do

• Drive Daily Performance & Execution Support store performance through daily business rhythms, coaching, and operational consistency
• Reinforce key behaviors tied to conversion, appointments, clienteling, and follow-up
• Partner with leadership to execute visual standards, promotions, and operational priorities
• Maintain inventory, compliance, and security standards
• Lead the Customer Experience Model elevated service so customer client feels welcomed and guided
• Lead from the floor by coaching in real time and supporting meaningful customer interactions
• Reinforce appointment culture, follow-up behaviors, and relationship-building expectations
• Help create memorable experiences that build trust, loyalty, and confidence
• Resolve customer concerns quickly and within guidelines
• Coach & Develop Talent Deliver in-the-moment coaching and recognition that builds confidence and capability
• Support onboarding, training, and development of store team members
• Reinforce accountability, teamwork, and selling excellence

Activate the Brand Promise

• You will help customers feel celebrated through elevated service and thoughtful guidance
• Experience confidence through expert support and relationship-based selling
• Connect emotionally to meaningful purchases and milestones

What You’ll Bring

• Ability to deliver sales results and coach other to improve performance
• Strong communication, planning, and team leadership skills
• Professional presence and a positive, team-first approach

Your Work Schedule

Flexible to business needs, including evenings, weekends, and holidays. Typical schedules target five days/40 hours, with additional time during peak seasons.

Why Jared?

At Jared, you can:

• Help shape memorable customer experiences
• Build leadership capability through coaching and development
• Grow your career within a People First culture
• Be part of a team backed by the strength of a national luxury brand

We Put Our People First

• Base pay, $16.50 - $21.00 plus commission on sales. Final pay rate shall be determined and is based on experience and qualifications
• Medical, dental, vision, and prescription insurance (full-time team members)
• 401(k)
• Paid Time Off (full-time and part-time team members)
• Paid holidays (full-time team members)
• Tuition reimbursement, including DCA courses (based on position)
• Training and career development (Associate Training System, Management Training System, District Manager in Training, and more)
• Merchandise discounts
• Incentive trips and contests

Equal Opportunity Employer Statement

Signet Jewelers is an equal opportunity employer committed to promoting diversity of all levels of employees. Please know that while we appreciate every applicant's interest, we can only contact those selected for further consideration. Signet maintains an online registry system to encourage all interested employees to apply for careers in the management positions listed in this registry, and to ensure equal opportunities for advancement to all Signet employees. We particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Registration in this online system does not guarantee a promotion, but is necessary for consideration for any promotional opportunity to a management position listed in this registry. Note: For internal candidates, please complete your Professional Profile in Workday by clicking on your picture or the cloud then select "Job" and "Professional Profile". Enter your entire job history, education, skills and internal projects. To add your Military Service and tenure, select "Personal" and click "Edit".

At Signet, we realize we're not just in the jewelry business – we're in the relationship business. The diamonds and unique jewelry we sell are symbols of undeniable love and self-expression. They help inspire love and foster the kind of world we all want to live in. We're always looking for those rare gems who want to be a part of our purpose. We value our team members and empower them to play trusted roles in a highly personal and emotional customer experience. Maybe you have that sparkle. Signet Jewelers is Great Place to Work-Certified. We promote diversity at every level, value the differences between people and foster an environment of opportunity and acceptance for every Team Member in every facet of our organization.