Assistant General Manager - High-Volume Restaurant

Shake Shack; Westlake (OH); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts

Medical, Dental, Vision Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Pre‑Tax Commuter and Parking Benefits

Job summary

Shake Shack is seeking a Restaurant General Manager in Westlake, OH to lead daily operations with a focus on hospitality, quality and profitability. You will coach teams, manage inventory, and ensure safety and financial excellence.

The role emphasizes payroll, scheduling, brand promotion, and adherence to health codes, with opportunities for growth and a comprehensive benefits package.

Qualifications

• Lead, coach and develop team members.
• Manage inventory, quality, and safety protocols.
• Meet and exceed financial and profitability goals by managing budget.
• Maintain top-notch standards of excellence and hospitality.
• Drive sales and profits while developing people.
• Implement company policies, procedures, and strategies to promote local and state health and safety code compliance.
• Manage payroll and scheduling.
• Promote the brand in the local community through word-of-mouth and restaurant events.

Responsibilities

• Lead and coach team members to deliver hospitality excellence.
• Oversee inventory, quality control, and safety procedures.
• Drive profitability by meeting budget and financial targets.
• Uphold brand standards and guest experience.
• Support sales growth while developing staff capabilities.
• Enforce health and safety codes and company policies.
• Schedule staffing and manage payroll processes.
• Represent Shake Shack in community events and promotions.

Skills

Team leadership

Inventory management

Budgeting / P&L

Coaching & development

Sales leadership

Hospitality standards

Payroll management

Brand promotion

Education

GM experience (3+ years)

Job description

Shake Shack is seeking a Restaurant General Manager in Westlake, OH to lead daily operations with a focus on hospitality, quality and profitability. You will coach teams, manage inventory, and ensure safety and financial excellence.

The role emphasizes payroll, scheduling, brand promotion, and adherence to health codes, with opportunities for growth and a comprehensive benefits package.