Assistant General Manager - Guest Experience & Ops Leader

Socket.dev; Charlottesville (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Daily pay

Telemedicine & mental health

Health insurance options

401k with company match

Parental leave

Paid time off

Holiday pay

Pet insurance

Employee assistance program

Savings marketplace discounts

Job summary

Schulte Hospitality Group is seeking an energetic Assistant General Manager to lead hotel operations, manage budgets, and deliver exceptional guest experiences. The role requires strong leadership, financial acumen, and a commitment to service excellence within a dynamic hospitality environment.

The position emphasizes team development, adherence to brand standards, and successful coordination of events and daily operations across departments. Relevant degree and 2+ years of GM support preferred.

Qualifications

• Two years' experience as an Assistant General Manager.
• Bachelor's degree in Hospitality Management or Business preferred.

Responsibilities

• Manage budgets and financial plans and control expenditure.
• Oversee hotel operations under the direction of the General Manager.
• Ensure overall guest satisfaction to drive brand metrics.
• Ensure compliance with brand standards.
• Recruit, train, and monitor staff.
• Plan work schedules for individuals and teams.
• Meet and greet customers.
• Address problems and troubleshoot.
• Ensure events and conferences run smoothly.
• Supervise maintenance, supplies, renovations, and furnishings.

Skills

Communication

Leadership

Attention to detail

Financial acumen

MS Office

Education

Bachelor's degree in Hospitality Management or Business

Tools

Microsoft Office

Job description

Schulte Hospitality Group is seeking an energetic Assistant General Manager to lead hotel operations, manage budgets, and deliver exceptional guest experiences. The role requires strong leadership, financial acumen, and a commitment to service excellence within a dynamic hospitality environment.

The position emphasizes team development, adherence to brand standards, and successful coordination of events and daily operations across departments. Relevant degree and 2+ years of GM support preferred.