Hospitality General Manager: Lead Guest Experience & Growth

Schulte Hospitality Group; Newark (OH); On-site; USD 165,000 - 195,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine & mental health care

Health insurance options

401k with company match

Paid parental leave

Paid time off

Holiday pay

Pet insurance

Employee assistance program

Discounts on events/products

Job summary

Schulte Hospitality Group seeks a dynamic General Manager to lead a high-performing team in a hospitality environment. The role emphasizes service culture, guest satisfaction, and staff development within a growing portfolio across multiple locations.

The GM will oversee budgets, planning, and daily operations, ensuring brand standards, safety, and exceptional guest experiences while driving growth and profitability.

Qualifications

• Ability to communicate effectively verbally and in writing.
• Demonstrated ability to lead a team.
• Excellent attention to detail.
• Financial savvy and budget awareness.
• Proficient in Microsoft Office products.
• Ability to work in a fast-paced environment and multi-task.

Responsibilities

• Managing budgets and financial plans and controlling expenditure.
• Maintaining statistical and financial records.
• Setting and achieving sales and profit targets.
• Recruiting, training, and monitoring staff.
• Planning work schedules for individuals and teams.
• Addressing guest concerns and troubleshooting.
• Ensuring events and conferences run smoothly.
• Overseeing maintenance, renovations, and furnishings.
• Maintaining relationships with contractors, vendors and suppliers.
• Ensuring a safe and secure environment for guests and associates.
• Ensuring property meets brand guidelines and service standards.

Skills

Leadership

Communication

Financial savvy

Team management

Attention to detail

Multi-tasking

Microsoft Office

Job description

Schulte Hospitality Group seeks a dynamic General Manager to lead a high-performing team in a hospitality environment. The role emphasizes service culture, guest satisfaction, and staff development within a growing portfolio across multiple locations.

The GM will oversee budgets, planning, and daily operations, ensuring brand standards, safety, and exceptional guest experiences while driving growth and profitability.