Assistant General Manager - Growth Leader

coffeeandbagelbrands; Burnsville (MN); On-site; USD 23,000 - 38,000; Full time

Job summary

Caribou Coffee is seeking an Assistant General Manager in Burnsville, MN to lead store operations and develop future leaders. You will partner with the GM to drive growth, guest satisfaction, and community impact, while modeling the brand's core values.

The role emphasizes leadership development, problem solving, and daily connection with the store team to exceed goals. Caribou Coffee offers a pathway from shift leadership to general management within a growth-focused district.

Qualifications

• 1–3 years of prior restaurant/retail experience with strong customer service

Responsibilities

• Demonstrates the DOING of Team Member and Shift Leader with enthusiasm and excellence
• Aims to develop business understanding to reach GM level within a year
• Create connections that endure beyond the moment and teach the team to do the same
• Fosters an environment that drives goal-surpassing speed via proactive deployment and teamwork
• Hit sales goals through speed and service
• Lead on problem resolution with calm, professionalism and active listening
• Develops understanding of Profit & Loss and links daily tasks to business success
• Handles store funds responsibly and enforces cash policies
• Manages inventory, rotates stock, and reduces waste
• Thinks long-term about store success beyond the current shift
• Seeks root causes to drive sustainable change
• Live Caribou Core Values: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love
• Brings curiosity and a learner's mindset; asks what to learn and what else to try
• Owns personal development and seeks feedback to improve
• Leads with a global view of the Caribou brand from shift to district to company
• Becomes a relentless culture champion with purpose and values
• Builds open, trusting relationships with GM
• Brings a competitive drive to hit or beat goals and win the day

Skills

Customer service

Retail experience

Supervisory experience

Team leadership

Education

High school diploma or GED

Tools

Driver's license

Job description

Caribou Coffee is seeking an Assistant General Manager in Burnsville, MN to lead store operations and develop future leaders. You will partner with the GM to drive growth, guest satisfaction, and community impact, while modeling the brand's core values.

The role emphasizes leadership development, problem solving, and daily connection with the store team to exceed goals. Caribou Coffee offers a pathway from shift leadership to general management within a growth-focused district.