Assistant General Manager – Full-service restaurant

SPG; Freehold (NJ); On-site; USD 50,000 - 70,000; Full time

Job summary

Software Placement Group seeks an Assistant General Manager to work closely with the GM and drive daily restaurant operations. This role demands a strong leader who can run shifts in the GM’s absence and uphold superior service standards.

You will coach staff, manage scheduling and labor, monitor cleanliness, and ensure inventory controls are in place. The position offers opportunities for growth into a future GM role.

Qualifications

• Proven AGM or restaurant management experience in a full-service or high-volume setting.
• Strong knowledge of food, wine, spirits, and cocktails.
• Ability to lead pre-shifts, coach staff, and maintain service standards.
• Excellent organizational and administrative skills.
• Experience with scheduling, labor management, inventory, and restaurant systems.
• Proven ability to handle guest issues professionally and recover gracefully.

Responsibilities

• Support the GM with daily restaurant operations.
• Independently run shifts and manage the restaurant.
• Coach and develop employees.
• Maintain service and hospitality standards.
• Assist with scheduling and labor management.
• Manage opening and closing procedures.
• Monitor restaurant cleanliness, organization, and readiness.
• Handle guest concerns and recovery.
• Assist with training and onboarding.
• Help maintain inventory and operational controls.
• Communicate issues and opportunities to the GM.
• Take ownership of problems and follow them through to resolution.

Skills

Restaurant management

Staff coaching

Guest service

Scheduling

Labor management

Inventory control

Operational leadership

Education

Tools

POS systems

MS Excel

Scheduling software

Job description

Assistant General Manager

We are looking for an experienced Assistant General Manager who can work directly alongside the GM and become a major presence in the daily operation of the establishment.

The AGM should be capable of running the restaurant in the GM’s absence and should view the position as an operational leadership role, not simply a closing manager position.

What We’re Looking For

• Previous AGM, Restaurant Manager, or strong Service Manager experience
• Experience in polished full-service or high-volume dining
• Seafood or raw bar experience is a plus
• Strong food, wine, spirits, and cocktail knowledge
• Strong service and hospitality instincts
• Excellent floor management skills
• Ability to lead pre-shifts, coach employees, and maintain service standards
• Strong organizational and administrative skills
• Experience with scheduling, labor management, inventory, and restaurant systems
• Ability to handle guest issues professionally and confidently
• High attention to cleanliness, organization, presentation, and detail
• Ability to hold employees accountable while maintaining a positive culture
• Desire and ability to develop into a future General Manager

Core Responsibilities

• Support the GM with daily restaurant operations
• Independently run shifts and manage the restaurant
• Coach and develop employees
• Maintain service and hospitality standards
• Assist with scheduling and labor management
• Manage opening and closing procedures
• Monitor restaurant cleanliness, organization, and readiness
• Handle guest concerns and recovery
• Assist with training and onboarding
• Help maintain inventory and operational controls
• Communicate issues and opportunities to the GM
• Take ownership of problems and follow them through to resolution