Assistant General Manager - EyeCare Team Leader

MyEyeDr.; Manchester (NH); On-site; USD 60,000 - 86,000; Full time

Benefits offered by this job

Bonuses & commissions

Medical & dental

Vision coverage

401(k) plan

PTO & holidays

Job summary

MyEyeDr. is seeking an Assistant General Manager to lead a collaborative team, drive KPI-based performance, and deliver a premium patient experience. You will work with community doctors, vendors, and staff to ensure great outcomes while contributing to the office's financial success.

This role requires 1-2 years in a management role (retail/hospitality preferred) and a passion for mentorship, service excellence, and entrepreneurial drive. Some evening and weekend shifts are required.

Qualifications

• Undergraduate degree or relevant years of experience with 1-2 years serving in a management position (Retail/Hospitality strongly preferred).
• Experience driving business and sales operations in a fast-paced, customer-facing environment.
• Effective communicator, detail oriented, and a strong leader who embodies company values.

Responsibilities

• Build and develop a purpose-driven team through recruitment, onboarding, and ongoing training.
• Drive the office's financial success by managing KPIs and sales performance.
• Uphold service standards to increase patient loyalty and retention.
• Maintain HR policies and a safe, productive work environment for staff and patients.
• Collaborate with doctors, home office support, and team members to ensure a seamless patient experience.
• Lead performance and development in partnership with the General Manager.
• Ensure optical merchandise meets standards and patient requirements.

Skills

Leadership

Communication

Customer focus

Team development

Education

Undergraduate degree

1-2 years management experience

Job description

MyEyeDr. is seeking an Assistant General Manager to lead a collaborative team, drive KPI-based performance, and deliver a premium patient experience. You will work with community doctors, vendors, and staff to ensure great outcomes while contributing to the office's financial success.

This role requires 1-2 years in a management role (retail/hospitality preferred) and a passion for mentorship, service excellence, and entrepreneurial drive. Some evening and weekend shifts are required.