Assistant General Manager - Baton Rouge (Corporate Blvd.)

Off the Hook Restaurants; Baton Rouge (LA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Job summary

Off the Hook Restaurants in Baton Rouge is seeking an Assistant General Manager to oversee daily operations and contribute to strategic planning. You will manage team performance, uphold customer service standards, and optimize operational processes.

Ideal candidates will have 2+ years of management experience in restaurant or retail, be detail-oriented, organized, and possess strong leadership skills. The job includes benefits like health insurance and paid time off.

Qualifications

• 2+ years of restaurant or retail management experience.
• Must be ServSafe certified or willing to obtain certification.
• Ability to manage multiple priorities in a changing environment.

Responsibilities

• Oversee daily operations to ensure smooth workflow.
• Collaborate with the General Manager on strategic plans.
• Manage and support department heads for performance targets.

Skills

Detail-oriented

Organizational skills

Leadership

Customer service

Team development

Education

High school diploma or equivalent

Some college preferred

Job description

About the Role

As the Assistant General Manager, you will play a pivotal role in overseeing daily operations and ensuring the smooth functioning of our business. Working closely with the General Manager, you'll contribute to strategic planning, manage team performance, and uphold high standards of customer service. Your responsibilities will include supervising staff, optimizing operational processes, and fostering a positive work environment. With your leadership and management skills, you’ll help drive business growth and maintain our commitment to excellence.

Key Responsibilities

• Collaborate with the General Manager to develop and implement strategic plans to enhance operational efficiency and achieve business goals.
• Oversee daily operations to ensure smooth and efficient workflow across the restaurant team.
• Manage and support department heads or team leaders, providing guidance and leadership to achieve performance targets and deliver exceptional customer service.
• Implement and maintain policies and procedures that uphold organizational standards and compliance requirements.
• Foster a positive work environment by promoting teamwork, professional development, and team engagement.
• Act as a liaison between team and management, facilitating communication and resolving issues promptly.
• Analyze operational data and performance metrics to identify areas for improvement and implement solutions.
• Maintain awareness of market trends, industry developments, and competitor activities to recommend strategies to stay competitive.
• Uphold company values and ensure adherence to health, maintenance, safety, and regulatory standards.

Requirements for Success

• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
• Able to work a variety of shifts including days, evenings, and weekends and travel as needed for work related functions and training
• Must be ServSafe certified or willing to obtain certification
• 2+ years of restaurant or retail management experience
• New restaurant opening experience preferred
• Must be 18 years of age or older
• High school diploma or equivalent required, some college preferred
• Possess a valid driver's license
• Health insurance
• Paid time off
• Vision insurance

Off The Hook is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, sexuality color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law.