Assistant General Manager – Adventure Park Ops (Weekend)

Urban Air Adventure Parks; Upper Macungie Township (PA); On-site; USD 52,000 - 66,000; Full time

Job summary

Urban Air Adventure Parks in Trexlertown, PA is hiring an Assistant General Manager to lead a dynamic team, drive guest satisfaction, and uphold our Culture of Activating Awesome. This role emphasizes accountability, scheduling, training, and maintaining safety standards in a fast-paced, family-friendly environment.

You will oversee daily operations across attractions, food and beverage, scheduling, training, safety, and staff development while ensuring exceptional service and strong financial

Qualifications

• Prior hospitality supervisory experience required.
• Strong leadership and staff coaching abilities.
• Excellent communication and customer service skills.
• Ability to manage schedules and ensure high guest experience.
• Must pass background check and be professional.

Responsibilities

• Motivate and lead the team to deliver exceptional customer service.
• Assist in hiring, training, and staff development.
• Schedule staffing levels to meet business needs.
• Lead and influence staff and promote promotability into leadership programs.
• Oversee operations including entertainment, food, beverage, attractions, and safety.
• Ensure a safe and clean environment.
• Uphold Urban Air operating standards.
• Other duties as assigned.

Skills

People leadership

Hospitality experience

Staff development

Communication skills

Coaching

Tools

Microsoft Office

Job description

Urban Air Adventure Parks in Trexlertown, PA is hiring an Assistant General Manager to lead a dynamic team, drive guest satisfaction, and uphold our Culture of Activating Awesome. This role emphasizes accountability, scheduling, training, and maintaining safety standards in a fast-paced, family-friendly environment.

You will oversee daily operations across attractions, food and beverage, scheduling, training, safety, and staff development while ensuring exceptional service and strong financial