Assistant General Manager

Advance Auto Parts; Warner Robins (GA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Sales commission

Job summary

Advance Auto Parts in Warner Robins, GA is seeking an Assistant General Manager to lead daily operations, coach staff, and drive profitability. The role requires strong customer focus, knowledge of automotive systems, and the ability to manage DIY services and in-store processes.

The ideal candidate will have experience in retail leadership, a background in business or related studies, and readiness to work varied shifts, including evenings and weekends.

Qualifications

• Working knowledge of automotive systems preferred.
• Proficient in written and spoken English; bilingual a plus.
• Proficient with Microsoft Word, Excel, and PowerPoint.
• Able to analyze business reports including P&L statements.
• Capable of training and holding team members accountable for quality.
• Willing to work days, evenings, and weekends as needed.

Responsibilities

• Knowledge to review and analyze P&L statements.
• Provide GAS3 selling experience for DIY and DIFM customers.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Maintain high standards of customer service and handle complaints.
• Perform manager-on-duty duties including coaching, floor management, and safety.

Skills

Automotive systems knowledge

English communication

Microsoft Office

Financial analysis

P&L review

People management

Flexible schedule

Education

GED or high school diploma

Bachelor’s degree in business

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Knowledge to review and analyze P&L statement

Provide GAS3 selling experience for DIY and DIFM customers

Achieve personal / store sales goals and service objectives

Manage DIY services including battery installation, testing, wiper installs, etc.

Ensure high standards of customer service including prompt handling of any complaints for product and operational standards

Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Parts and automotive system knowledge skills
• ASE P2 certified or ASE ready equivalent
• Ability to execute and train advanced solution, project and product quality recommendations
• Ability to source from numerous places including special order, FDO, second source, etc.
• Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
• Ability to execute and train inventory systems and store equipment
• Ability to execute and train POS and Parts lookup systems

Essential Job Skills Necessary for Success as an Assistant General Manager

• Working knowledge of automotive systems preferred
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers,
  peers and upper management
• Use Microsoft software effectively (Word, Excel required – PowerPoint preferred)
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
• Ability to review and analyze business reports, such as profit and loss statement (P&L)
• Hold others accountable, inspect work quality and give feedback in a way that is inspiring
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience that Sets an Assistant General Manager up for Success

2-3 years of experience managing a team of 10 – 20 Team Members in a fast-paced and highly dynamic retail
environment

Successful experience managing profitability; proven financial and business acumen

Education

High school diploma or general education degree (GED), Bachelor’s degree in business or a related area
preferred

Certificates, Licenses, Registrations

ASE certification preferred, but not required

Physical Demands

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.

Advance Auto Parts is a premier supplier of automotive aftermarket parts, catering to both professional installers and DIY customers, with thousands of locations across North America.

Company Advance Auto Parts

Location Warner Robins, Georgia, United States