Assistant General Manager

Riser Fitness, LLC; Walnut Creek (CA); On-site; USD 30,307 - 35,817; Full time

Benefits offered by this job

Hourly wage

Additional commission on sales

Average total earnings with commission

401K

Paid Time Off

Job summary

Riser Fitness, LLC is seeking an Assistant General Manager to lead sales-driven operations in a high-energy studio environment. You will drive memberships, retail sales, private training bookings, and instructor training enrollments while coaching Sales Associates and maintaining exceptional member experiences.

Reports to the General Manager and collaborates with district leadership. The role emphasizes revenue growth, client engagement, staffing coordination, and studio operations within a

Qualifications

• Confident in generating personal sales and coaching Sales Associates in transactions.
• Able to drive revenue streams: memberships, retail, private training, and teacher training enrollments.
• Fluent in English with excellent written and spoken communication.
• Adaptable to a fast-changing, diverse environment.
• Strong judgement to identify improvements and implement changes.
• Passion for fitness and active involvement in studio culture.
• Solid writing and grammar skills.
• Highly organized with data management and deadline focus.
• Professional, punctual, reliable, and neat.

Responsibilities

• Execute lead generation via Grass Roots Marketing and Networking.
• Implement sales process to schedule prospects into introductory classes.
• Drive and increase membership and retail sales through customer service.
• Resolve staffing/scheduling issues with instructors and other personnel.
• Ensure studio retail products are stocked with accurate inventory counts.
• Train and support Sales Associates.
• Independently make decisions related to high-level customer service.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and lead by example; ensure forms and literature are stocked and visible.
• Schedule and participate in networking/community events and studio promotions.
• Assist with marketing campaigns to generate leads for the studio.
• Adhere to all company policies, including at-will employment.

Skills

Sales

Customer service

Communication

Interpersonal skills

Team leadership

Data management

Organization

Computer proficiency

Job description

Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system. Riser Fitness is one of the largest and longest operating franchisees.

Position

Position Title: Assistant General Manager
Reports to: General Manager (occasionally District Manager)
Position Type: Full Time

Requirements

• Confident in generating personal sales and training Sales Associates in transactions.
• Ability to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollments.
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email.
• Ability to excel in a fast changing, diverse environment.
• Ability to recognize areas of improvement and make changes using good judgement.
• An affinity and passion for fitness.
• Solid writing and grammar skills.
• Highly organized, proficient in data management, ability to prioritize and meet deadlines.
• Professional, punctual, reliable, and neat.
• Strong attention to detail and accuracy.
• Trustworthy and ability to handle confidential information.
• Ability to work harmoniously with co-workers, clients and the public.
• Proficiency with computers and studio software.

Responsibilities

• Execute lead generation via Grass Roots Marketing and Networking.
• Implement sales process to schedule prospects into introductory classes.
• Drive & increase membership & retail sales through customer service.
• Problem-solve staffing/scheduling issues with instructors and other personnel.
• Ensure that studio retail/products are stocked with accurate inventory counts.
• Train and support Sales Associates.
• Independently make decisions related to high level customer service.
• Maintain cleanliness and organization of the Pilates Studio.
• Enforce Club Pilates policies and procedures and lead by example.Ensure all forms, administrative supplies, and studio literature are stocked and visible.
• Schedule and participate in networking/community events and studio promotions.
• Assist with marketing campaigns to generate leads for the studio.
• Execute adherence to all company policies, including the policy of at-will employment.
• Other duties as assigned.

Benefits and Perks

• Hourly wage: $22/hr
  • Additional commission on sales
  • Average total earnings (with commission): $24-26/hr
• 401K
• Paid Time Off
• Unlimited growth potential within the company