Assistant General Manager

Riser Fitness; West Hollywood (CA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

401K

Paid Time Off

Unlimited growth potential

Job summary

A growing boutique fitness company seeks an Assistant General Manager to join its vibrant Studio Team in West Hollywood. Responsibilities include driving membership sales, training staff, and ensuring excellent customer service. The ideal candidate should possess strong sales skills and organizational abilities, with a passion for fitness. Compensation includes an hourly wage of $22, commission on sales, and benefits such as 401K and paid time off, alongside ample growth potential.

Qualifications

• Fluency in English with strong communication skills.
• Ability to excel in a fast-changing environment.
• Highly organized and proficient in data management.

Responsibilities

• Drive membership and retail sales through customer service.
• Train and support Sales Associates.
• Execute lead generation via marketing and networking.

Skills

Sales generation

Customer service

Excellent communication

Organizational skills

Attention to detail

Tools

Studio software

Job description

Be a part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment! Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system. Riser Fitness is one of the largest and longest operating franchisees.

Position

Position Title: Assistant General Manager
Reports to: General Manager (occasionally District Manager)
Position Type: Full Time

Requirements

• Confident in generating personal sales and training Sales Associates in transactions
• Ability to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollments
• Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
• Ability to excel in a fast changing, diverse environment
• Ability to recognize areas of improvement and make changes using good judgement
• An affinity and passion for fitness
• Solid writing and grammar skills
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable, and neat
• Strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the public
• Proficiency with computers and studio software

Responsibilities

• Execute lead generation via Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into introductory classes
• Drive & increase membership & retail sales through customer service
• Problem-solve staffing/scheduling issues with instructors and other personnel
• Ensure that studio retail/products are stocked with accurate inventory counts
• Train and support Sales Associates
• Independently make decisions related to high level customer service
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures and lead by example
• Ensure all forms, administrative supplies, and studio literature are stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Assist with marketing campaigns to generate leads for the studio
• Execute adherence to all company policies, including the policy of at-will employment
• Other duties as assigned

Benefits and Perks

• Hourly wage: $22/hr
  • Additional commission on sales
  • Average total earnings (with commission): $22-25/hr
• 401K
• Paid Time Off
• Unlimited growth potential within the company