Assistant General Manager

ABM Industries; Virginia (MN); On-site; USD 80,000 - 100,000; Full time

Job summary

ABM Industries is seeking an Assistant General Manager to oversee client facilities and staff, ensuring high-quality service and adherence to safety and regulatory standards. The role emphasizes profitability realization for responsible accounts and effective team leadership.

The position involves coordinating with clients, supervising payroll processes, and maintaining strong relations with client representatives while driving efficiency and compliant operations across facilities.

Responsibilities

• Communicate effectively with employees and clients to ensure performance and quality requirements.
• Monitor compliance with contractual and regulatory requirements in area of responsibility.
• Ensure payroll is prepared and transmitted accurately and timely.
• Maintain positive relationships with client representatives.
• Control costs to ensure profitability of the area of responsibility.
• Ensure clients receive accurate invoices in a timely manner and follow up on payments.
• Oversee recruiting, hiring, and training of all employees in the area of responsibility.
• Ensure proper training is documented and maintained according to Company standards.
• Document and report injuries, incidents, and accidents appropriately.
• Monitor safety programs and ensure compliance with safety standards.
• Comply with safety, security, compliance and quality standards and procedures.
• Establish and maintain effective communication with passengers, coworkers, shift coordinators, and managers.
• Ensure supervision staff are professionally trained and understand their duties.

Job description

Job Description

The Assistant General Manager is responsible for those client facilities and personnel under their supervision to ensure that the Company is providing professional and quality service and to ensure compliance with all safety, quality, and compliance standards established by the Company, by our clients and by regulatory authorities. The employee is also responsible for ensuring that the planned profitability of responsible accounts is realized.

Pay

$80K - $100K annually

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’seducation, experience, skills, abilities, geographic location,and alignment with market data.

Benefit Information

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Staff & Management

Responsibilities

• Communicate effectively with employees and clients to ensure fulfillment of performance and quality requirements.
• Monitor compliance with contractual and regulatory requirements in area of responsibility.
• Ensure that payroll is prepared and transmitted in an accurate and timely manner.
• Maintain positive relationship with client representatives.
• Control cost to ensure profitability of area of responsibility.
• Ensure clients receive accurate invoices in a timely manner. Follow-up on payment of all invoices.
• Responsible for and /or the oversight of the recruiting, hiring, and training of all employees in his/her area of responsibility.
• Ensure this is done according to established procedures and cost-effectively.
• Ensure that each employee receives proper training commensurate with the job responsibilities assigned and that all training is properly documented and maintained according to Company standards.
• Ensure that any injuries, incidents, accidents, etc. are documented, reported, and processed appropriately.
• Monitor safety programs within your area of responsibility and communicate with Safety Quality Managers frequently to ensure compliance with all Company safety standards.
• Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities.
• Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
• Ensure that duty managers and supervisors are professionally trained and understand their assigned duties.

Physical Demands

• The individual may be required to stand and walk for most of the work shift.
• Individuals may be required to lift upwards of 25 pounds for most of the work shift.

Language Skills

• Ability to communicate effectively in the English language.
• Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks.
• Ability to write routine reports and correspondence.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Must possess and utilize effective listening skills.

Math Skills

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

For more information, visit www.abm.com