Assistant General Manager

CRC Management Co., LLC; United States; On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Sales-based bonus program

Tips from customers

Health care coverage

Employee discounts

Professional development

Job summary

Clean Rite in Jamaica, NY seeks an Assistant General Manager to partner with the General Manager, drive customer experiences and operational excellence, and lead a busy laundromat team.

You will oversee wash, dry, and fold services, promote laundry products, and maintain a welcoming environment while developing leadership skills and contributing to the local community.

Qualifications

• 2+ years in retail, service, sales, or operational management.
• Experience managing budgets, driving revenue, and controlling costs is a plus.
• Hands-on maintenance and operations involvement required.
• Excellent communication for motivating teams and serving customers.
• Retail experience with a strong sales mindset is preferred.
• Ability to stand for long periods and lift up to 35 lbs.
• Flexible schedule including evenings and weekends.
• Bilingual abilities are a plus but not required.

Responsibilities

• Deliver outstanding customer service as the face of the store.
• Maintain store cleanliness, safety, and peak operational efficiency.
• Oversee and support staff during shifts and enforce policies.
• Manage inventory and supplies to keep shelves stocked and stores clean.
• Assist in day-to-day laundromat operations and ensure full functionality.

Skills

Leadership experience

Business acumen

Maintenance skills

Communication skills

Sales mindset

Physical stamina

Flexible schedule

Bilingual (optional)

Job description

Job Title and Employment Type

Assistant General Manager (Full-Time)

Location and Pay

168-04 Liberty Ave Jamaica, NY 11433

Pay Range: $21.00/hour

About the Company

Step into the future of laundry services! As America's largest retail laundromat operator, we're not just doing laundry - we're changing an industry. We’ve built over 250 locations since 1996, pioneering the "super store" concept. Our 4,000+ sq ft facilities feature cutting-edge equipment, ample seating, and a customer-first approach that is setting industry standards.

Step into the future of laundry services! As one of America’s largest retail laundromat operators, we’re not just doing laundry, we’re transforming the customer experience. Since 1996, we’ve built modern 4,000+ sq ft "super store" laundromats designed with cutting-edge equipment, comfortable spaces, and a customer-first mindset that sets industry standards.

What We Offer

• Competitive hourly pay
• Sales-based bonus program
• Earn tips from customers as a recognition of exceptional service
• Health Care Coverage Option - Comprehensive medical benefits
• Employee Discount Program - Special perks and savings
• Professional Development & Growth - Advance with a fast-growing company

Role Overview

As the AGM at our store, you'll partner with the General Manager to drive exceptional customer experiences and operational excellence. In this leadership role, you'll manage wash, dry, and fold services while maintaining pristine store conditions, promoting laundry products, and fostering a welcoming environment. We seek detail-oriented leaders who excel at providing quality service, building community connections, and ensuring smooth daily operations. Join our team to develop your leadership skills while making a positive local impact through exceptional laundry services.

Your Key Responsibilities

• Deliver Outstanding Customer Service - Be the face of ensure a seamless, hassle-free experience.
• Maintain Store Excellence - Keep the store clean, safe, and operating at peak efficiency.
• Staff Supervision - Oversee and support staff during shifts, providing guidance and ensuring adherence to company policies and procedures.
• Inventory Management - Stay ahead of supply needs, from detergent to cleaning supplies, keeping our shelves stocked and our stores clean.
• Operational Support - Assist in the day-to-day management of the laundromat, ensuring the facility is clean, organized, and fully operational at all times.

Who We’re Looking For

• Proven Leadership Experience - 2+ years in retail, service, sales, or operational management.
• Strong Business Acumen - Experience managing budgets, driving revenue, and controlling costs a plus.
• Maintenance Skills - You are committed to rolling your sleeves up to be hands on and committed to operations and maintenance needs.
• Excellent Communication Skills - You know how to motivate teams and serve customers.
• Strong Sales Mindset - experience working in retail.
• Physically Capable - Able to stand for long periods and lift up to 35 lbs.
• Flexible Schedule - The ability to work evenings and weekends as needed.
• Bilingual: Aplus, butnotrequired.

Company Culture

At Clean Rite, our people make the difference. We’re proud to build teams that deliver exceptional service while supporting the communities we serve.

Additional Information

Job Type: Full-time

Work Location: In person